Manager Network Services

Description

The Network Services Manager is a leader responsible for guiding a team of network engineers through both operational support duties and strategic project initiatives. The ideal candidate will be a hands-on technical expert able to lead by example, provide architectural direction, and ensure a reliable, secure, and scalable network infrastructure.

This role requires a dynamic individual who can switch seamlessly between managing people, resolving escalated incidents, and engaging in high-level network planning and design.

Key Responsibilities

Team Leadership & People Management

• Lead, mentor, and manage a team of network engineers focused on daily operations, incident response, and infrastructure projects.
• Oversee task assignments, skill development, performance reviews, and career growth plans for team members.
• Foster a collaborative, accountable, and service-oriented team culture aligned with business goals.
• Establish and track KPIs for team performance and service delivery.

Technical Oversight & Subject Matter Expertise

Project & Operational Execution

Compliance, Monitoring & Optimization

Qualifications & Experience

Must-Have

Core Competencies

KPIs & Success Metrics