[08 / 11 / 2025] Human Resources Business Partner

HRBP - Program Specific Services

JOB ROLE

Work Location : Kozhikode

The HRBP - Program-Specific Services is responsible for delivering HR support, strategic guidance, and engagement initiatives for the Xylem Commerce Program, Non-Residential Program, and Government Exams Program. This role requires close collaboration with program leaders to ensure alignment with HR best practices, focusing on employee engagement, performance management, compliance, and recruitment. The HRBP will work to create a positive work environment for staff across these distinct programs, ensuring that HR policies and practices meet the unique needs of each program.

Duties & Responsibilities.

1.HR Support for Program-Specific Services : Serve as the primary HR contact for employees in the Commerce, Non-Residential, and Government Exams programs. O Provide guidance on HR policies and practices, adapting them to the specific requirements and challenges of each program. O Collaborate with program leaders to align HR strategies with program goals and objectives.

2.Talent Acquisition & Onboarding : O Work with the Talent Acquisition team to develop recruitment strategies for program specific roles, ensuring a steady pipeline of qualified candidates. O Oversee the onboarding process for new hires in each program, ensuring a smooth and engaging experience that fosters alignment with program goals. O Conduct orientation sessions tailored to each program, introducing new hires to key expectations, team dynamics, and culture.

3.Employee Relations & Engagement : O Address employee relations issues within the programs, including managing grievances, resolving conflicts, and fostering open communication. O Develop and implement engagement activities tailored to each program to boost employee morale and commitment. O Conduct regular feedback sessions and check-ins with employees to monitor engagement levels and gather insights on program-specific concerns.

4.Performance Management & Development : O Partner with program leaders to facilitate goal setting, performance appraisals, and continuous feedback for staff in each program. O Identify high-potential employees and work with managers to create personalized development plans that align with career growth and program objectives. O Support managers in addressing underperformance through coaching and performance improvement plans (PIPs).

5.Learning & Development (L&D) Initiatives : O Assess training needs within each program and coordinate with the L&D team to design and deliver relevant training programs. O Promote participation in L&D programs and encourage managers to support ongoing employee development. O Track training participation and gather feedback to assess the impact of L&D initiatives on employee performance and satisfaction.

6.Compliance & Policy Implementation : O Ensure all HR practices within the Commerce, Non-Residential, and Government Exams programs comply with organizational policies and local labor laws. O Provide regular updates to staff on HR policies, procedures, and compliance requirements. O Conduct audits to ensure compliance within the programs, addressing any gaps proactively.

7. Data Analysis & Reporting : O Track and analyze HR metrics specific to each program, including turnover, engagement scores, and performance outcomes. O Prepare and present reports to program leaders, providing data-driven insights and recommendations for HR improvement. O Use data to identify trends and make informed decisions to optimize HR support for program-specific needs.