We’re Hiring : Captain – Delhi
About Us
Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas. Missing the Bangalore dosa in Mumbai, they perfected a recipe and discovered the true secret : a great dosa is made with honour, respect, and care. At Benne we serve food we love — with honesty, warmth, and heart.
The Role
We’re looking for a hands-on, guest-first Captain to run the floor at our cafés in Delhi. You’ll be the face of the outlet during your shift — ensuring service is smooth, guests feel seen, and the team performs like a well-oiled kitchen. This role is for someone energetic, decisive, and proud of excellent service.
What You’ll Do
- Lead the service floor during your shift : welcome guests, manage the space, and ensure timely, warm service
- Coach and support FOH staff on hospitality, order flow, and upsell moments
- Run pre-shift and post-shift briefings; keep the team informed and motivated
- Monitor service speed, order accuracy, and guest satisfaction in real time
- Troubleshoot operational issues and coordinate with the manager / BoH to resolve them
- Handle guest feedback with empathy and ownership — turn concerns into delightful outcomes
- Keep the dining area clean, presentable, and aligned with brand standards
- Support inventory checks and communicate supply needs to the Outlet Manager
- Step in to assist during peak service (plate-up, clearing, bussing) whenever needed
What We’re Looking For
1–3 years of hands-on FOH experience in cafés, restaurants, or QSRs (experience as a senior server, supervisor, or team lead is ideal)Confident, calm leadership on the floor and excellent people skillsStrong communicator who can coach peers and handle guests with graceQuick decision-maker, organized, and comfortable working in a fast-paced environmentA team player who takes pride in every service moment and protects Benne’s service soulCompensation
Competitive and based on experience.
To Apply
Email your resume to hr@shimowfoods.com
with the subject line :
“Captain – Delhi : )”
At Benne, every shift is another chance to make someone’s day. If you love hospitality and want to lead with warmth, we’d love to meet you.