Technical Delivery Director

We are seeking a Technically savvy Delivery Director for the Media and Telecom Business unit to lead global delivery teams for our Enterprise customers. This role needs strong technical competency and a passion to lead Engineering teams from the front to create customer delight.

Key Responsibilities

• Delivery & Thought Leadership :
• Lead large programs across Digital product development, and Digital Transformation successfully.
• Lead the design and execution of technical and business strategies for large-scale, complex projects.
• Build trusted advisor relationships with operational and strategic client stakeholders (CxOs, VPs).
• Partner with various internal teams -client partner organisation, BD, practices to create organisation success
• Drive ideal business outcomes – exceeding customer satisfaction, meeting revenue targets while maintaining margin targets.
• Stay ahead of industry and technology trends and influence clients help them adopt to achieve their business goals
• Handling Pursuits :
• Lead pursuits and technical discovery sessions in order to gather business requirements, understand the scope of work and come up with estimations
• Work on RFP's, Demos, POC's with the team of experts and present it to client stakeholders as part of pre-sales
• Team Leadership :
• Grow, mentor, and develop a global, distributed delivery team to meet evolving client and business needs.
• Foster a collaborative and high-performing team culture.
• Drive talent acquisition, retention, and development aligned with client and business requirements.
• Continuous Process Improvement :
• Proactively monitor, document, and resolve portfolio, program and project risks and issues while escalating as needed.
• Define, enable, and continuously improve processes to ensure seamless collaboration across delivery teams.
• Propose and implement new processes to address inefficiencies, align with industry best practices, and enhance operational performance.
• Bring in GenAI enabled productivity improvements and AI-enabled solutions proactively.

Qualifications And Experience

Skills Required

Solution Architecture, Node, Digital Transformation, Cursor, React, Dynamics, Python, Salesforce, digital product development , Marketo, Aem, Cms, Analytics, Crm