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Securities operations Associate Manager - Asset Servicing

Securities operations Associate Manager - Asset Servicing

Wells FargoBengaluru, Karnataka, India
23 days ago
Job description

Wells Fargo is seeking a Securities operations Associate manager

In this role, you will :

  • Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations
  • Provide support for being a first point of contact for all delivery tasks and escalations
  • Identify opportunities for process improvement and risk control development
  • Ensure team consistently meets delivery expectations and resolve issues related to reporting, career path and related activities for direct reports
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Manage allocation of people and financial resources for securities operations
  • Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications :

  • 2 + years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following : work experience, training, military experience, education
  • 1+ years of Leadership experience

    • Required Qualifications for Europe, Middle East & Africa only :

  • Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • Leadership experience

    • Desired Qualifications :

    People Management Responsibilities

    Team Leadership & Oversight

  • Lead a team of analysts and specialists responsible for income collection and entitlement processing.
  • Set clear performance expectations and provide regular feedback and coaching.
  • Ensure team members understand their roles in the broader asset servicing lifecycle.

    • Performance Management

  • Conduct performance reviews and development planning.
  • Identify skill gaps and provide training or mentoring opportunities.
  • Recognize and reward high performance while addressing underperformance constructively.

    • Workforce Planning

  • Allocate resources effectively to meet operational demands and deadlines.
  • Manage staffing levels, including hiring, onboarding, and succession planning.

    • Operational Excellence

  • Foster a culture of accountability, accuracy, and continuous improvement.
  • Encourage proactive issue resolution and escalation of risks or delays.
  • Monitor KPIs and service level agreements to ensure team efficiency.

    • Communication & Collaboration

  • Act as a liaison between the team and senior management, middle office, and client service teams.
  • Facilitate regular team meetings and cross-functional collaboration.
  • Promote transparency and open communication within the team.

    • Compliance & Risk Management

  • Ensure team adherence to internal controls, compliance policies, and regulatory requirements.
  • Lead audits and reviews related to income servicing processes.
  • Promote a strong risk culture and ethical standards.

    • Change Management

  • Guide the team through process changes, system upgrades, and organizational shifts.
  • Champion automation and digital transformation initiatives.
  • Manage resistance and build engagement during transitions.
  • Having latest technical expertise in tools like Alteryx, Tachyon and other latest AI tool is a plu
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    Operation Manager • Bengaluru, Karnataka, India