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Technical Support Engineer

Technical Support Engineer

Antal Internationalmumbai, India
15 hours ago
Job description

Job Description

Location : Mumbai

Type :  Full-time (Permanent)

Mode : Work from Office

Responsibilities :

  • Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
  • Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
  • Ensures all technical changes are made in accordance with life cycle methodology and risk guidelines.
  • Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.

Skills :

  • 2 - 4 years of experience in supporting E-commerce products / applications which uses the MERN stack.
  • In depth functional knowledge of applications supported and inter dependencies.
  • Should have fintech knowledge and production software support experience.
  • Should have experience in basic scripting and coding using JavaScript, JavaScript Browser Inspect
  • Good communication and interaction skills needed

    • Educational Qualification :

  • Bachelor’s degree in Computer Science or related fields (B.Sc. in CS or IT, B.E / B.Tech, MCA)

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    Technical Support Engineer • mumbai, India