No longer accepting applications
![Technical Associate – EOC [26 / 10 / 2025]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Genpact){kind=logo}
Technical Associate – EOC [26 / 10 / 2025]
GenpactIndia4 hours ago
Job descriptionBE / B Tech Excellent written and verbal communication skills Experience handling tech and non-tech bridges, including P1 and P2 issues. Experience in a team-oriented, collaborative environment. Strong analytical skills to guide timely issue resolution. Experience with ServiceNow and incident management processes. Knowledge of change implementation and its impact on alerts. Proficient with tools like SolarWinds, New Relic, Bluecat, Akamai, and PowerShell. Ability to collaborate and communicate with cross-functional teams and ISPs. Understanding of ITIL standards and ticket prioritization Analyze issues and determine appropriate actions to guide clients or associates toward a timely resolution.
Technical Associate – EOC
Location : Hyderabad
Experience : 1-3 years
Immediate joiners only
Excellent written and verbal communication skills
In this role, An EOC Consultant oversees monitoring, alert resolution, changes, and maintenance activities, applying ITIL principles, CAB processes, and network configuration expertise. They manage P1 / P2 bridges to swiftly resolve issues impacting business operations.
Responsibilities
- Monitor and address alerts, changes, and maintenance.
- Handle tech and non-tech bridges, including P1 and P2 issues.
- Collaborate with Major Incident Management for business-impacting issues.
- Ensure SLA compliance and proper logging into ITSM tools.
- Manage tickets throughout their lifecycle, from creation to resolution.
- Raise tickets with carriers and coordinate issue resolution.
- Identify opportunities to automate repetitive tasks.
- Need to Participate in 24x7x365 rotational support for production systems.
Qualifications we seek in you!
Preferred Qualifications / Skills
Create a job alert for this search
Associate Technical • India
Related jobs![Technical Operations Associate_ [WFO]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=NxtWave)
![[27 / 10 / 2025] Senior Associate - Transaction Advisory Services](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Sikich%20India)
![▷ [27 / 10 / 2025] Associate](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=PKF%20SRIDHAR%20%26%20SANTHANAM%20LLP)
![[27 / 10 / 2025] International BPO ASSOCIATE](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=SKEAN%20TECH%20SOLUTIONS%20PRIVATE%20LIMITED)
![[27 / 10 / 2025] Associate Consultant – Information & Communications Technology](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Frost%20%26%20Sullivan)
![▷ [27 / 10 / 2025] Associate Account Executive](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=CLPS%20Global)
- Promoted
Technical Operations Associate_ [WFO]
NxtWaveIndia NxtWave is a fast-growing Ed-Tech startup revolutionizing the 21st-century job market by transforming into highly skilled tech professionals.
We're backed by leading investors and have received acco...Show moreLast updated: 3 days ago
- Promoted
Technical Project Manager (Kochi) (10+yrs)
QubryxNagpur, IN Job Title : Technical Project Manager.We’re hiring a Technical Project Manager who codes, architects, or builds.This is not a passive coordination role.
We need someone who can design solutions, writ...Show moreLast updated: 12 days ago
- Promoted
- New!
[27 / 10 / 2025] Senior Associate - Transaction Advisory Services
Sikich IndiaIndia Sikich is seeking a Transaction Advisory Services Senior Associate with 4+ years of experience in transaction advisory services.
Previous experience in financial due diligence and related areas for ...Show moreLast updated: less than 1 hour ago
- Promoted
Program Associate
UplersNagpur, IN We are looking for a highly motivated • •Program Associate • • to support program operations, data-driven decision-making, and cross-functional coordination.
The ideal candidate will be skilled in mana...Show moreLast updated: 22 days ago
- Promoted
Technical Lead
ThumoNagpur, IN Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Associate - EOC
GenpactIndia Location : Hyderabad Experience : 1-3 years Immediate joiners only Excellent written and verbal communication skills.In this role, An EOC Consultant oversees monitoring, alert resolution, changes, an...Show moreLast updated: 4 hours ago
- Promoted
- New!
▷ Urgent! Technical Associate – EOC
GenpactIndia Excellent written and verbal communication skills.In this role, An EOC Consultant oversees monitoring, alert resolution, changes, and maintenance activities, applying ITIL principles, CAB processes...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
▷ [27 / 10 / 2025] Associate
PKF SRIDHAR & SANTHANAM LLPIndia We are looking for Associates in our Statutory Audit team in Delhi.Support the audit team in performing the statutory audit and report to the Manager or Director.
Interact with the client and execut...Show moreLast updated: less than 1 hour ago
- Promoted
Technical Lead
Hayagreeva Consulting Private LimitedNagpur, IN AEM Forms with 5+ years experience.Send your profiles and references to sai.Show moreLast updated: 9 days ago
- Promoted
- New!
Senior Associate-Indirect Tax (27 / 10 / 2025)
BDO in IndiaIndia We assist businesses in Indirect Tax advisory, compliances, transaction structuring, health check and refund related assignments We also assist in review and optimization of input tax credit, recon...Show moreLast updated: less than 1 hour ago
- Promoted
Regulatory Affairs Associate I
Teva PharmaceuticalsNagpur, IN Regulatory Affairs Associate I (Regulatory Operation- Regulatory Data Analytics).The role of GRO Regulatory Data Analytics is to : .
Manage Teva’s data in accordance with requirements for xEVPMD in or...Show moreLast updated: 12 days ago
- Promoted
Associate Director - Policy Advocacy
FyndBridge Consultants & AdvisorsIndia To focus on the areas of revenue generation, Policy Advocacy, Advisory, Engagement, Research, relationship management and project management with, Government – Central and states Businesses / Industr...Show moreLast updated: 11 days ago
- Promoted
- New!
[27 / 10 / 2025] International BPO ASSOCIATE
SKEAN TECH SOLUTIONS PRIVATE LIMITEDIndia Skean Tech Solutions Private Limited, established in 2013, is a leading IT and BPO services provider.We offer outsourcing, state-of-the-art BPO, IT, and staffing services to leading companies acros...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Associate - US Assurance [27 / 10 / 2025]
Sikich IndiaIndia Sikich is seeking an Assurance Associate with 0-1 year of experience to join our team.The candidate will be overseeing and executing financial statement audits ensuring compliance with US GAAP.Expe...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Associate Technical Account Manager (27 / 10 / 2025)
CultureMonkeyIndia At CultureMonkey, we’re reimagining employee engagement for the modern workplace.As a fast-growing HR Tech SaaS startup, we’re passionate about building tools that empower organizations to foster m...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
[27 / 10 / 2025] Associate Consultant – Information & Communications Technology
Frost & SullivanIndia We are seeking a highly motivated Consultant in the ICT (Information & Communications Technology) domain to join our growing team.
The incumbent will be responsible for delivering high-quality resea...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
▷ [27 / 10 / 2025] Associate Account Executive
CLPS GlobalIndia Job title : Associate Account Executive (America, EMEA, ANZ).Own the full sales cycle - consistently delivering against revenue targets and key performance metrics.
Drive revenue growth by building a...Show moreLast updated: less than 1 hour ago
- Promoted
Partnerships Associate
Opportunities PlusNagpur, IN At Opportunities Plus, we are passionate about empowering young minds through transformative experiential learning, leading them to power career choices.
We specialize in guiding school students age...Show moreLast updated: 10 days ago
- Promoted
Senior Tax Associate
ElevateNagpur, IN Elevate LLC is a national platform built to partner with growth-focused accounting, tax and advisory firms.Our mission is to empower entrepreneurial firms and their leaders by providing the capital...Show moreLast updated: 30+ days ago
- Promoted
Principle Associate
LawSikhoNagpur, IN We are seeking an experienced Tax & Finance Professional / Chartered Accountant / CMA to join our finance team.The ideal candidate will be responsible for ensuring end-to-end tax compliances, strengthe...Show moreLast updated: 9 days ago