Trainer

RESPONSIBILITIES :

• Design, develop, and deliver training programs to enhance employees' skills and knowledge in specific processes.
• Conduct process-related training sessions for new hires and existing employees.
• Create and maintain training materials, including presentations, manuals, and learning resources.
• Assess employees' skills and knowledge to identify training needs.
• Track training progress and ensure all employees meet the necessary performance standards.
• Monitor the effectiveness of training programs and make necessary adjustments to improve results.
• Collaborate with department heads and managers to identify process improvements and align training initiatives.
• Provide ongoing coaching and feedback to employees to help them meet process goals.
• Maintain a thorough understanding of current processes, tools, and systems.
• Ensure compliance with all company policies and procedures during training sessions.

Skills Required

Process Improvement, Training Program, Coaching, curriculum creation