We are hiring Customer Account Support Specialist , who can work as Customer Success Lead with Sales, Customer Success, or related fields, preferably within the SaaS landscape, Salesforce Implementation experience (Functional experience) and related services.
Join our dynamic team and be part of cutting -edge projects.
Why Join Us?
- Exciting projects.
- Supportive work culture.
- Growth opportunities.
- Competitive pay.
Experience : 7+years.
Location : Remote.
Long term contract.
Job Description :
Preferred Qualifications and Skills : .
10+ years in Sales, Customer Success, or related fields, preferably within the SaaS landscape.Salesforce Implementation experience is a must for this role.Proficiency in Salesforce's product suite, with a keen understanding of its capabilities and best application practices.Devise engagement plans that consider customer business goals and map product capabilities to achieve these goalsDrive product adoption, increasing overall retention and achieve process success for customersProven track record to forge and cultivate high-level relationships, serving as a trusted advisor that brings tangible business value to clients.Strong communication and presentation skills with demonstrated track record of influencing effectively at all levels of the organization.(ref : iimjobs.com)