Possessing specialist knowledge of operating systems, devices, applications and softwareProviding technical support to teams within the organisation, and to external clients when requiredAssisting with systems integrationsManaging ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to dateMaintaining and updating technical documents and proceduresIdentifying and resolving technical issuesManaging coordination at a local and international level where requiredDelivering regular and customised training to teams within the businessSkills Required
Operating Systems, Technical Issue Management, System Integration, Application Support, Software Applications