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Order Management Specialist
Order Management SpecialistHCLTech • Haryāna, Republic Of India, IN
Order Management Specialist

Order Management Specialist

HCLTech • Haryāna, Republic Of India, IN
2 days ago
Job description
  • HCLTech is Hiring for Email & Chat Support!
  • Interested candidates can walk in for an interview

    Dates : 31st October 2025

    Timing : 11 : 00 AM - 3 : 00 PM

    Walk-In Address : No. A 8 & 9, Sector 60, Noida - 201301

    Work Location : Gurugram

    Contact Persons : Navya / Anku

    Please carry :

    • 2 Updated Resume
    • 1 Passport size
    • 1 ID Proof Pan card / Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
    • Type of Requirement : - E-Mail Support (Excellent Written & Verbal Communication is a must)

      Required Qualification : -

    • Graduate / Post Graduate in any stream.
    • . Job Description
    • As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
    • You will use deductive reasoning to make sound business decisions.
    • You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
    • You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
    • You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
    • You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
    • You will learn and process all products offered in the logo..
    • Key Skills

    • Team oriented / team player
    • Situational / contextual awareness with the ability to understand the impacts of ones work.
    • Excellent critical and analytical thinking abilities
    • High attention to detail, and high level of professionalism
    • Proactive, self motivated, self starter, minimal supervision
    • Excellent analytical skills and strong decision-making skills committed to resolution and compliance
    • Strong organizational, time and workflow management skills
    • Must have : -

    • Excellent Spoken & Written English.
    • Excellent English Written Communication Skills.
    • Strong E-Mail Writing Skills with focus on Customer Service.
    • Solving Customer Queries Via E-Mail.
    • Order Management experience is preferred
    • Willingness to work in Shifts - 24
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    Order Management Specialist • Haryāna, Republic Of India, IN

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