Call Support TL

About the Company

Vandey Global Services, established in 2017 and based in Bangalore, is a leading provider of HR and employment services, offering end-to-end workforce solutions. We specialize in recruitment, payroll management, and remote team operations, helping global organisations hire and manage high-performing teams in India.

About the Role :

We are seeking a proactive and organized Vehicle Condition Inspector to manage day-to-day inspection operations and act as the key liaison between our Israeli management team and the local inspection workforce . This role requires strong leadership, excellent communication skills, and the ability to oversee quality and performance standards across multiple shifts.

Key Responsibilities :

• Leadership & Coordination : Serve as the main communication bridge between the Israeli management team and the local inspection team.
• Shift Management : Plan, organize, and maintain the daily shift roster for all inspection employees.
• Operational Support : Actively participate in inspection shifts to maintain a hands-on understanding of workflows (Day shifts between 08 : 00–24 : 00).
• Quality Assurance : Monitor inspection processes to ensure consistent adherence to quality standards.
• Reporting & Documentation : Review and verify the proper reporting of vehicle defects within the company’s structured information system.
• Training & Mentorship : Facilitate and support training sessions conducted by the Israeli team, including the use of internal systems and basic AI tools.

Requirements :

What We Offer :