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Client Servicing Manager

Client Servicing Manager

Bigbee Experience Management Pvt LtdIndia
30+ days ago
Job description

About Us :

Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we’re looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution.

Key Responsibilities :

  • Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction
  • Understand client briefs and translate them into effective internal execution plans
  • Coordinate closely with design, production, and operations teams to deliver as per expectations
  • Present proposals, concepts, and post-event reports to clients
  • Ensure timely communication, updates, and approvals from clients throughout the project lifecycle
  • Identify upselling and cross-selling opportunities within existing accounts
  • Maintain documentation, MoMs, project trackers, and feedback reports
  • Handle client escalations with professionalism and speed

Key Skills Required :

  • Strong communication and interpersonal skills
  • Ability to understand brand objectives and translate them into actionable plans
  • Exceptional project coordination and multitasking ability
  • Good presentation skills and confidence in handling senior stakeholders
  • Knowledge of event flow, production basics, and creative briefs
  • Experience & Qualification :

  • 3–6 years in client servicing or account management, preferably in events / marketing agencies
  • Graduate / Postgraduate in Mass Communication, Marketing, or Business
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    Manager Client Servicing • India