Cash App's

Job Description : OTC Cash Application Specialist (Cash App)

Role :

OTC Cash Application Specialist

Location : Chennai India

Department :

Finance / Shared Services - Order-to-Cash (O2C)

Experience :

Insert Specific Experience Level e.g. 2-5 Years

Employment Type : Full-Time

About Cash App

Join a mission-driven team at Cash App a leading financial technology platform to help us build a more inclusive economy. Our Chennai operations are a critical hub for global financial excellence. The OTC Cash Application team plays a vital role in ensuring the accuracy and efficiency of all inbound payment processing directly impacting our financial health and customer trust.

Role Summary

The OTC Cash Application Specialist will be responsible for the timely and accurate application of all incoming payments across various channels (e.g. ACH Wire Transfers Credit Cards) to the correct customer accounts and invoices. This role is crucial for maintaining the integrity of the Accounts Receivable (AR) ledger and resolving payment discrepancies in a high-volume fast-paced FinTech environment.

Key Responsibilities

• Cash Application : Ensure daily timely and accurate application of all cash receipts (lockbox wires ACH credit cards etc.) across multiple banking platforms and ERP systems.
• Reconciliation & Research : Proactively research identify and resolve unapplied misapplied and unidentified payments by collaborating with internal stakeholders (Collections Billing Treasury) and external partners.
• Discrepancy Resolution : Work with the Billing and Collections teams to analyze and resolve payment discrepancies short payments and overpayments ensuring clear documentation of all actions.
• Month-End Close Support : Assist with month-end and year-end closing processes including preparing necessary reports journal entries and reconciliations for AR and cash accounts.
• Process Improvement : Identify root causes for recurring payment issues and actively contribute to continuous improvement initiatives to enhance cash application accuracy efficiency and automation.
• Compliance & Audit : Maintain all transactional records and documentation in compliance with company policies internal controls (SOX) and external audit requirements.
• Stakeholder Communication : Respond promptly and professionally to all internal and external queries related to cash application and payment posting.

Required Qualifications

Experience : years

Vacancy : 1