Foundation AI - Auditor - Process & Quality

Title : Auditor (Process & Quality)

Job Summary :

• We are seeking a detail-oriented and analytical Internal Auditor to join our team.
• The primary responsibility of this role is to actively support the internal audit program for our core business processes.
• You will be responsible for creating audit checklists, conducting scheduled audits, and publishing insightful reports and dashboards.
• The ideal candidate will be a proactive problem-solver, adept at identifying process gaps, performing root cause analysis, and recommending effective solutions.
• This role is crucial for maintaining process integrity, driving continuous improvement, and ensuring alignment with our high standards of quality and efficiency.

Key Responsibilities :

Audit Execution & Analysis :

Process Improvement & Root Cause Analysis :

Team Collaboration & Quality Assurance :

Training & Stakeholder Management :

Qualifications & 2-4+ years of experience in an internal audit, quality assurance (QA), or process improvement role, preferably within a BPO or large-scale operational environment.

Analytical Skills : Strong analytical and problem-solving skills, with a proven ability to conduct root cause analysis (RCA).

Attention to Detail : Meticulous attention to detail and a high degree of accuracy in work.

Communication : Excellent verbal and written communication skills, with the ability to provide clear feedback and present findings to stakeholders.

Interpersonal Skills : Ability to work collaboratively with diverse teams and manage stakeholder relationships effectively.

Technical Skills : High proficiency in Microsoft Office Suite, particularly Excel (data analysis, pivots, reporting), AI Tools, JIRA, Document Review applications i. 4IG, Canopy, E-Discovery, Degree in Business, Accounting, Legal, or a related field.

(ref : iimjobs.com)