Business Operations Specialist

Job Title : Operations Associate

Experience Level : 4–6 years

Location : Bangalore (Hybrid)

Shift : Day

Role Overview :

The Operations Associate will support the day-to-day operations of ongoing projects by managing resources, tracking financials, cost efficiency, and coordinating with cross-functional teams. The role involves maintaining operational discipline, assisting in cost tracking and reporting, and ensuring timely completion of billing and contract activities.

Key Responsibilities :

1. Project Operations Support

Oversee and support project operations in coordination with the delivery team.

Manage and maintain resource allocation and deallocation based on project needs.

Ensure smooth coordination between project, finance, and HR teams for operational activities.

2. Planning & Efficiency Improvement

Track project progress, timelines, and deliverables to identify improvement areas.

Assist in preparing project plans and tracking sheets for proactive planning.

3. Financial Tracking & Reporting

Track and maintain project cost reports — including cost projection vs. actuals.

Support cost analysis and assist in identifying variances and optimization opportunities.

Work closely with the finance department for cost reconciliation and validation.

Assist in periodic financial reviews and operational audits.

5. Billing & Contract Management

Coordinate with finance and delivery teams to ensure timely billing and invoicing.

Track contract renewals and ensure documentation is completed on schedule.

6. Reporting & Stakeholder Coordination

Prepare weekly and monthly operational and financial reports for management review.

Support forecast and actual reporting of project performance metrics.

Participate in cadence meetings with leadership teams and highlight key updates.

Escalate operational issues promptly to ensure timely resolution and smooth functioning.

Key Skills & Competencies :

Strong analytical and coordination skills.

Proficiency in Excel, project tracking, and reporting tools.

Understanding of project financials and cost management.

Excellent communication and stakeholder management abilities.

Attention to detail and ability to multitask in a dynamic environment.

Proactive and collaborative work approach.

Qualification & Experience :

Bachelor’s degree in Business Administration, Operations, Finance, or related field.(MBA preferred)

4–6 years of experience in project operations, MIS, or delivery support roles.

Experience in IT services, staffing, or professional services industry preferred.

About Ascendion :

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Headquartered in New Jersey, we operate in 12 countries with 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI, with an inclusive workforce, service to our communities, and a vibrant culture.

Learn more at www.ascendion.com.