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Associate Manager - Motor Insurance - Jaipur
KOGTA FINANCIAL (INDIA) LIMITEDMalappuram, IN6 days ago
Job descriptionExplain policy terms, features, exclusions and add-ons clearly. Maintain updated knowledge of all motor insurance products (TP, OD, comprehensive, etc.). Manage & nurture customer relationships; resolve queries and build trust. Ensure all required documents are collected and verified. Coordinate with underwriting / URD / internal teams for policy issuance. Deliver policies to customers / branch executives. Support or guide customers through claim process : claim intimation, documentation, surveyor, repair, settlement. Liaise with repair shops, surveyors and internal teams to follow up. Set and strive to meet daily, weekly, monthly sales / renewal / servicing targets. Track progress, prepare MIS reports (leads, conversion, follow-ups, policy renewals, claims resolved). Analyze gaps vs target, propose improvement actions. Ensure all work is compliant with company policy and regulatory requirements. Regular communication with URD / underwriting / claims / operations teams. Send processing emails / status updates to relevant teams. Graduation in any discipline (insurance / business / commerce preferred) Prior experience in motor insurance sales, underwriting support or claims service is a plus Strong communication skills (verbal & written) Customer‐oriented mindset; ability to explain product details clearly Good negotiation & persuasion skills Basic computer skills : MS Office, CRM tools, email follow ups Time management & organizational skills : ability to manage multiple leads, deadlines
Job Summary
Responsible for driving motor insurance sales, managing policy issuance & claims service, maintaining customer relationships, achieving targets, and ensuring smooth process flows across underwriting, document handling, and post-sales services.
Key Responsibilities
AreaResponsibilities
Sales & Lead Generation
- Generate leads via cold calling, referrals, partner channels.
- Promote motor insurance policies / products to customers.
- Identify customer needs (vehicle type, usage, risk factors) and suggest appropriate coverages and add-ons.
Customer Service & Product Knowledge
Policy Processing
Claims Support
Target Planning & Reporting
Compliance & Communication
Required Skills & Qualifications
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Manager Insurance • Malappuram, IN
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