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Top Notch MNC Hiring for Chat Support

ConfidentialHyderabad / Secunderabad, Telangana

9 days ago

Job description

Description

We are seeking enthusiastic and customer-oriented individuals to join our chat support team at a leading MNC in India. This role is ideal for candidates with 1-5 years of experience in customer support or those looking to build their career in a dynamic environment.

Responsibilities

Provide prompt and accurate responses to customer inquiries via chat support.
Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
Maintain detailed records of customer interactions and transactions in the system.
Collaborate with team members and other departments to enhance the customer experience.
Identify and escalate unresolved issues to the appropriate teams or supervisors.

Skills and Qualifications

Excellent written communication skills in English.

Strong problem-solving abilities and attention to detail.

Familiarity with customer support software and tools.

Ability to multitask and manage time effectively in a fast-paced environment.

Proficiency in using chat support platforms and basic computer skills.

Package : upto 4.3 LPA

5 days working

2Ways Cab

Call HR Priya : 7993037272

Skills Required

Customer Service, Problem Solving, Technical Support, crm software, Data Analysis, Time Management, Communication Skills, Empathy

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Hiring For • Hyderabad / Secunderabad, Telangana