IT Process Automation Manager - ITIL FrameworksYO HR Consultancy • Chennai

IT Process Automation Manager - ITIL Frameworks

YO HR Consultancy • Chennai

2 days ago

Job description

Description :

IT Process Automation Manager

Experience : 7-12 Years

Location : Chennai, Tamil Nadu, India

Role Overview :

The IT Process Automation Manager is responsible for driving automation initiatives across IT operations and business workflows.

This includes designing automation strategies, implementing scalable automation solutions, and optimizing existing workflows for efficiency and reliability.

Experience with ITPA tools especially ServiceNow Workflow Studio is a significant advantage.

The role demands a blend of technical depth, team leadership, strategic planning, and strong communication skills.

Key Responsibilities :

Strategic Leadership :

Develop and execute the organizations IT Process Automation roadmap.
Identify automation opportunities to reduce manual workload and improve process accuracy.

Team Management :

Lead, coach, and develop a team of automation developers and analysts.

Assign tasks, manage project timelines, and ensure high-quality delivery.

Technical Oversight :

Oversee the design, development, and deployment of automation solutions.

Utilize tools such as ServiceNow Workflow Studio, scripting languages, and workflow orchestration platforms.

Ensure adherence to security, compliance, and automation best practices.

Stakeholder Collaboration :

Engage with IT operations, application teams, and business units to gather requirements.

Communicate project status, issues, and value metrics to leadership.

Present automation strategy, performance metrics, and ROI to executive stakeholders.

Continuous Improvement :

Monitor performance of automation workflows and enhance scalability and reliability.

Stay updated on automation, AI, and orchestration industry trends.

Required Qualifications :

Bachelors / Masters degree in Computer Science, IT, or similar discipline

4+ years of hands-on automation experience

3+ years in a leadership or management role

Proficiency in ServiceNow Workflow Studio or other ITPA tools

Strong scripting skills : Python, PowerShell

Deep understanding of ITIL and enterprise IT systems

Strong problem-solving, communication, and project management skills

Preferred Skills :

Experience integrating AI / ML into automation workflows

Knowledge of cloud platforms : AWS, Azure

Understanding of networking fundamentals, cybersecurity basics, and virtualization (VMware, Citrix)

Certifications : ITIL, ITPA tools, or relevant automation platforms

Communication :

Ability to present automation strategies and ROI to leadership

Ability to communicate risks, progress, and benefits clearly

Leadership Skills :

Proven experience managing and mentoring automation engineers / analysts

Strong stakeholder management and cross-team collaboration skills

(ref : hirist.tech)

Create a job alert for this search

Manager Automation • Chennai

Related jobs

Problem Manager

Mphasis • Chennai, IN

Problem Manager & Major Incident Manager.The Problem Manager, following ITIL V4 best practices, is responsible for the efficient and effective management of IT problems and incidents to minimize th...Show more

Last updated: 3 days ago • Promoted

AutoSys Administrator

Atyeti Inc • Chennai, IN

Install and configure AutoSys components (AE, EEM, WCC, Agents).Perform upgrades and patching of AutoSys environments.Create, modify, and manage job definitions using JIL and WCC.Schedule and monit...Show more

Last updated: 17 days ago • Promoted

Service Asset and Configuration Manager

Tata Consultancy Services • Chennai, Tamil Nadu, India

Role : SMO – Service Asset and Configuration Manager.Required Technical Skill Set : Hands On in ServiceNow Asset and Configuration Management Module, CMDB, ITOM. Desired Experience Range : 7-12 yrs.Ser...Show more

Last updated: 1 day ago • Promoted

Gigamon - Engineering Program Manager - Embedded Systems & Hardware

GIGAMON SOLUTIONS INDIA PRIVATE LIMITED • Chennai, India

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipelin...Show more

Last updated: 16 days ago • Promoted

Inspirisys Solutions - Project Manager - IT Project Delivery

Inspirisys Solutions Limited • Chennai

Job Title : Project Delivery Manager - End User Services Location : Chennai Experience Required : Minimum 7 years in Corporate Delivery (including at least...Show more

Last updated: 30+ days ago • Promoted

IT Process Automation Manager

Confidential • India, Chennai

The IT Process Automation Manager will lead the strategy, design, implementation, and optimization of automated IT processes using advanced ITPA tools—preferably ServiceNow Workflow Studio.The role...Show more

Last updated: 23 hours ago • Promoted

Platform Automation Manager - Cypress

Bread Financial • Chennai, IN

Platform Automation Engineering Manager will be responsible for leading test automation frameworks, tooling, and test data management to optimize enterprise processes through innovative quality eng...Show more

Last updated: 8 days ago • Promoted

Automation Architect

LTIMindtree • Chennai, Tamil Nadu, India

LTIMindtree is seeking a Test Automation Architect role in Chennai.Enterprise Strategy, Supporting Sales, Customer presentations,. Consulting, Enterprise Assessments , Solutioning, Customer Escalati...Show more

Last updated: 6 days ago • Promoted

Automation

Deloitte • Chennai, Tamil Nadu, India

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Del...Show more

Last updated: 1 day ago • Promoted

Technical Consultant - Infor Process Automation

Renovision Automation Services Pvt.Ltd. • Chennai

We are seeking an experienced Technical Consultant - Infor Process Automation (IPA) to support the design, development, and deployment of automated workflows and integrations wit...Show more

Last updated: 30+ days ago • Promoted

Solution Manager-MES

Alp Consulting Ltd. • Chennai, Tamil Nadu, India

Role : Solution Manager in MES(.Manufacturing Execution System / Factory Application).To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a....Show more

Last updated: 14 days ago • Promoted

Lead - Projects (Industrial Automation)

BASE Automation • Chennai, Tamil Nadu, India

Key Responsibilities : Monitor task progress, delivery timelines, site readiness, and engineering completion.Coordinate across engineering, design, procurement, production, and service teams for...Show more

Last updated: 1 day ago • Promoted

IT Product Manager - Payments Hub

Steersman Talent Acquisition (Antal) • Chennai, Tamil Nadu, India

Payments Hub, ensuring alignment with customer needs and regulatory requirements.ACH, Wire, RTP, FedNow, and card payments, ensuring seamless integration across financial institutions and payment n...Show more

Last updated: 30+ days ago • Promoted

SIAM IT Service Manager

Tata Consultancy Services • Chennai, India

Role : SIAM IT Service Manager.Required Technical Skill Set : Knowledge of implementing or working under the ITIL V3 framework as part of the Service Operation stage of the lifecycle.Desired Compete...Show more

Last updated: 30+ days ago • Promoted

IT Product Manager - Payments Hub

Steersman Talent Acquisition Pvt. Ltd. • Chennai, India

About the job Key Responsibilities : - Define and execute the product strategy and roadmap for the Payments Hub, ensuring alignment with customer needs and ...Show more

Last updated: 10 days ago • Promoted

ProV Infotech Systems - IFS Project Manager

ProV Infotech Systems Private Limited • Chennai, India

Please apply only if you have IFS implementation experience.The ideal candidate will be responsible for planning, coordinating, and implementing IFS projects within the decided-upon budget, timelin...Show more

Last updated: 30+ days ago • Promoted

Lead – Projects (Industrial Automation)

BASE Automation • Greater Chennai Area, India

Monitor task progress, delivery timelines, site readiness, and engineering completion.Coordinate across engineering, design, procurement, production, and service teams for smooth execution.Validate...Show more

Last updated: 1 day ago • Promoted

Lennox - Manager - SAP Functional

Lennox India Technology Centre Private Limited • Chennai, India

Manager - SAP Functional Lennox India Technology Centre (LITC) Experience : 15-20 Years ...Show more

Last updated: 11 days ago • Promoted