Factual Investigator

About Us :

Clarity is a leading investigation firm in personal injuries factual investigations along the East Coast of Australia . Clarity’s service offering also includes litigation support in surveillance investigations, online investigations and process serving.

We are experts in personal injury investigations. We exist to help make the complex clear, so our clients (including insurers, self-insurers and their legal advisors) can make the most informed decisions possible. Our team has experience in commerce, psychology, law, HR and OH&S.

At Clarity+ Group we are led by our values.

About You :

It is necessary to hold the following to be appointed to this position :

Certificate III in Investigative Services and

• Relevant licenses to conduct investigations across the East Coast of Australia.

Beneficial : Drivers Licence

Position Summary :

As a Factual Investigator at Clarity , you serve as a linchpin in our investigative endeavors within the field of personal injuries. Your role is instrumental in harnessing investigative acumen to uphold Clarity’s standards of excellence and integrity. In this capacity, you will leverage your expert understanding of investigative methodologies to conduct and undertake factual investigations for our clients.

Reporting directly to the National Manager – Factual Investigations and Team Leaders – Factual investigations, you will foster robust collaboration with the Clarity Team and counterparts from sister brands within the Group, ensuring alignment with organisational goals and fostering a culture of investigative excellence.

About Us :

Culture, benefits & rewards

Key Requirements :

Job Responsibility :

Reporting to the National Manager – Factual Investigations and Team Leaders – Factual Investigations, you will work in collaboration with the Clarity Team, ensuring alignment with organisational goals and fostering a culture of investigative excellence.

Beyond routine duties, you will be entrusted with conducting sensitive and time sensitive investigations. This may encompass discreet inquiries into sensitive claims, handling high-risk matters for clients, and providing support to potential clients undergoing trial engagements with our services.

Key Objectives of the Role

Embody Clarity+ Group values and be an integral part of driving a growth mindset in our culture.

Daily and Monthly Responsibilities (high level)

Ensure that minimum billable targets are met on a quarterly basis.

Job Functions : Assessment

Job Benefits : Selling Point :

Contact :

Stephanie Matthews