Employee Benefits Program Manager

Job Title : Benefits Executive Function : People & Culture / HR Operations

Reports To : Manager – Benefits & Employee Experience

Role Overview :

The Benefits Executive is responsible for managing the logistics of employee benefits across a dispersed network of fitness centers, retail stores and offices. This includes the procurement, coordination, and delivery of :

New hire welcome kits

ID cards and Visiting Cards

Uniform replenishments

Nutrition kits

The role plays a critical part in ensuring operational efficiency, vendor coordination, budget adherence, and a seamless employee experience. It requires a detail-oriented, proactive individual who can manage multiple stakeholders and processes across geographies.

Key Responsibilities :

1. Employee Benefits Distribution

Manage end-to-end procurement and dispatch of new hire welcome kits.

Coordinate uniform replenishment every six months, including size verification and location-wise requirement mapping.

Administer the bi-monthly nutrition kit distribution, ensuring timely and accurate coverage across all sites.

2. Vendor Coordination & Process Management

Liaise with vendors for procurement, packaging, dispatch, and redelivery (if needed).

Monitor delivery status and resolve logistics issues promptly.

Ensure compliance with procurement processes — handling all documentation including PI, PO, GRN, and coordinating with finance for payment processing.

3. Data Management & Reporting

Maintain accurate trackers for kit requirements, dispatches, deliveries, and vendor performance.

• Track and report on budget utilization;

flag variances and provide regular updates to stakeholders.

Ensure all records are audit-ready and aligned with compliance standards.

4. Process Optimization & Employee Experience

Identify areas for process improvement to enhance efficiency and employee satisfaction.

Ensure consistency with company standards and branding across all distributed items.

Key Skills & Competencies :

Strong coordination and stakeholder management

Vendor management and negotiation skills

Analytical mindset with data tracking and reporting ability

High attention to detail and process orientation

familiarity with ERP / procurement systems

Strong communication and problem-solving skills

Sense of ownership and accountability

Qualifications & Experience :

Bachelor’s degree in Business, HR, Supply Chain, or related field

2–4 years of experience in HR operations, logistics or procurement coordination ideally in a multi-site, retail, hospitality, hotels etc.

Experience in managing vendors and delivery logistics across geographically dispersed teams is a plus

Success Measures :

High on-time delivery rate for kits and uniforms

Accuracy in requirement mapping vs. actual dispatch

Budget adherence and timely payment completion

Positive feedback from stakeholders and employees