Relationship Manager - Retail Sales
ConfidentialErode12 hours ago
Job descriptionOptimize productivity of the relationship manager team to achieve team targets and profitability goals. Align the team with ground-level lead generation activities for sales. Lead, supervise, and mentor the team to implement growth strategies through training, motivation, and deployment planning. Stay updated on market trends and competitor intelligence to build effective sales and marketing strategies. Provide feedback on market trends, competition, processes, and products to the central product and policy teams. Ensure compliance with all Audit / NHB regulations, internal processes, policies, and reporting requirements.
Sales Process Management
- Aggressively drive sales numbers and achieve business targets for home loans and LAP through cross-selling while strengthening client relationships.
- Retain and expand the customer base to ensure repeat business and referrals.
- Maximize sales through DSA networks by effectively managing connector and builder relationships.
- Develop and maintain strong liaisons with clients for repeat business and referrals.
- Maximize the number of Approved Project Finance (APF) and increase penetration in approved APF projects.
- Identify and develop new builder / channel relationships to penetrate new markets and expand business.
- Ensure smooth processing of loan files from login to disbursement, coordinating with Operations and Credit teams.
Sales Planning and Team Management
Industry Knowledge & Governance
Skills Required
Team Management, Client Relationship Management, Market Analysis
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Relationship Manager • Erode
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