Senior Academic Advisor

Job Title - Academic Advisor – Upskill Programs

Position Summary :

You will be the first point of contact for prospective learners and their families—guiding

them through our upskilling offerings in domains like digital marketing, design, content

strategy, and paid media. You will consult, nurture, and convert leads using accurate,

program-specific knowledge while representing our institution’s offerings credibly and

persuasively.

Key Responsibilities :

Student / Learner Counselling :

• Conduct personalized counselling sessions for prospective learners (and parents),

detailing available upskill courses (e.g., Digital Marketing, SEO, UI / UX Design),

certification paths, eligibility, curriculum benefits, tools taught, and expected career

outcomes.

Canva, Google Ads, Facebook Business Manager), entry-level requirements, and

program pathways.

Lead Management & Conversion :

consultations.

enrolment targets.

Enrolment Goal Fulfilment :

transparent and ethical counselling.

throughout the admission journey.

CRM & Reporting :

effectiveness.

Cross-functional Collaboration :

course content, and recruitment strategies.

Candidate Requirements :

interpersonal sensitivity.

and detail.

telesales, or customer-facing roles is advantageous.