Hospitality Services Associate

Company Description

Inspired by the urban art of living, the Radisson Blu Bengaluru Outer Ring Road offers elegant décor and a range of top-notch amenities in the Marathahalli outer ring road area. The hotel is strategically located at Marathahalli Junction, making it ideal for business travellers and guests seeking unrivalled comfort. Featuring 218 rooms across six categories and five dining options, including Chinese and Thai food at Shao and traditional Indian cuisine at Saffron, the hotel caters to various tastes. With a convention centre, vibrant nightclub, open-air swimming pool, and a spa offering a mix of Indian and Western treatments, Radisson Blu meets the needs of India's next generation of travellers.

Role Description

This is a full-time on-site role in Bengaluru for a F&B Associate / Hostess / Bartender / Captain. The responsibilities include managing reservations, greeting and seating guests, taking orders, preparing and serving beverages, ensuring customer satisfaction, and maintaining cleanliness and safety standards. The role also involves handling customer inquiries, providing excellent customer service, and ensuring a pleasant dining experience for all guests.

Qualifications

• Interpersonal Skills and Communication skills
• Customer Service and Phone Etiquette skills
• Experience in handling Reservations
• Ability to work in a fast-paced environment
• Excellent problem-solving skills
• Previous experience in the hospitality industry is a plus
• Ability to work flexible hours, including weekends and holidays
• High school diploma or equivalent