Dynamics 365 CE Customer Service

Important Note (Please Read Before Applying)

Do NOT apply if :

You have less than 5 years or more than 10 years of experience in Dynamics 365 / Power Platform

You do not have hands-on Omnichannel experience

You have no experience building PCF controls

You are on a notice period longer than 15 days

You are looking for remote only

You are from unrelated backgrounds (e.g., only functional, admin / support roles, or no development experience)

✅ Apply ONLY if you meet ALL the above criteria. Irrelevant or random applications will not be processed.

Job Title : Dynamics 365 CE Customer Service ,

Location : Hyderabad, Bengaluru, Pune , Chennai

Experience : 7 +years

Employment Type : Permanent

Notice Period : Immediate Joiners Only

CTC : Up to 25 LPA

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

Design, develop, and customize solutions on Dynamics 365 CE Customer Service , with strong focus on Omnichannel capabilities.

Build modern, scalable components using PCF (Power Apps Component Framework) and deliver high-quality applications across the Power Platform ecosystem.

Integrate Dynamics 365 solutions with Azure services and ensure secure, seamless API communication.

Collaborate with functional consultants, architects, and cross-functional teams to translate business needs into robust technical solutions.

Troubleshoot, debug, and optimize performance across Dynamics 365 CE, Power Apps, and integrations.

Mandatory Skills

• Strong hands-on experience with Dynamics 365 CE Customer Service , especially Omnichannel
• Strong experience building PCF controls (Power Apps Component Framework)
• Proficiency with Power Platform tools — Power Apps (Model-driven & Canvas), Power Automate, Power Pages
• Good understanding of Azure services , especially API authentication, AAD, OAuth, integrations
• Experience customizing Dataverse entities, forms, plugins, workflows