Senior Business Process Analyst

Job Description :

Location -Noida / Hyderabad

Exp 8+

Job Title : Process Analyst / Discovery Analyst

Experience Required : 8 to 10 years

Job Description :

• Support discovery initiatives and complete all necessary documentation, data gathering, and analysis required for processes under review, with guidance from the Discovery Lead.
• Collaborate with stakeholders to ensure the accuracy and completeness of gathered information, including the creation of current-state process maps, experience maps, and other artifacts.
• Partner with business, technology, and analytics teams to identify and prioritize opportunities, ensuring that all opportunities are tracked and followed through to completion.
• Facilitate collaboration across business and technology teams, ensuring smooth coordination and communication.
• Provide support in solution design and implementation as needed.
• Drive end-to-end automation projects, from opportunity identification and qualification to creating project Cost-Benefit Analyses (CBA) and ensuring successful execution.
• Contribute to the development and growth of the Intelligent Automation (IA) program.
• Stay updated on the latest developments in IA technologies and actively participate in Proof of Concepts (POCs) and Proof of Value (POV) exercises for new technologies.

Skills and Qualifications :

o 2+ years of experience identifying and solving use cases for RPA tools like Blue Prism, UiPath, Automation Anywhere, PEGA, etc.

o Experience with OCR / ICR tools such as ABBYY, Kofax, AWS Textract, Vidado.

o Experience in NLP, including Sentiment Analysis, Amazon Comprehend, and analytics using unstructured data and chatbots.

o Exposure to machine learning tools (e.g., Amazon Lex, Auto-WEKA, BigML, Google Cloud AutoML, IBM Watson Studio) and data visualization tools (e.g., Tableau).

Preferred Skills :