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Community Success Champion
Community Success ChampionCloud Counselage Pvt Ltd • Mumbai, Maharashtra, India
Community Success Champion

Community Success Champion

Cloud Counselage Pvt Ltd • Mumbai, Maharashtra, India
30+ days ago
Job description

TO GET TIMELY UPDATES / NOTIFICATIONS ON JOB / INTERNSHIP OPENINGS FEEL FREE TO JOIN OUR COMMUNITY (FREE MEMBERSHIPS) @ (5 LAKH MEMBERS FROM 40 COUNTRIES)

Job Description :

Cloud Counselage is looking for a Community Success Champion to build strong relationships drive engagement and ensure a seamless experience for our Industry Academia Community (IAC) members. You will actively connect with colleges students professionals and corporate clients fostering partnerships and supporting our mission to eradicate unemployability.

In this role youll also assist in operational tasks collaborate with cross-functional teams and contribute to large-scale events like the Jobs Internships & Entrepreneurship (JIE) Expo Dolphin Tank India IAC Excellence Awards

Job Responsibilities :

  • Community & Partner Engagement : Build and maintain relationships with colleges universities and corporate partners through calls emails and virtual meetings. Resolve queries gather feedback and ensure satisfaction.
  • Community Management & Growth : Promote participation in IAC events ensure a positive experience for members and identify opportunities to expand the community.
  • Operations Support : Assist in planning executing and monitoring community activities. Ensure smooth onboarding and engagement of new members.
  • Cross-functional collaboration : Work closely with marketing support and product teams to align initiatives share insights and enhance the community experience.
  • Data & Feedback Management : Maintain accurate records of interactions analyze data for insights and suggest improvements for better engagement.

Eligibility Criteria :

  • Minimum commitment of 3 months full-time internship without stipend
  • Have a working device(laptop / desktop) with a stable internet connection
  • Membership of Industry Academia Community (If you are not a member already please sign up @ )
  • Mandatory Requirements :

  • Diploma Degree or Masters (Pursuing or Graduated) in any field with an interest in community management marketing or operations
  • Strong communication and interpersonal skills with a problem-solving mindset
  • Ability to manage multiple tasks efficiently and work cross-functionally
  • Familiarity with community platforms and tools like Freshdesk and Copilot is a plus
  • Preferred Requirements :

  • Prior Community Management or Customer Success experience.
  • Event Management or participation in college clubs student organizations or community initiatives.
  • Experience in handling client communication and resolving queries.
  • Qualities :

  • Strong interpersonal and leadership skills.
  • Problem-solving and analytical mindset.
  • Passionate about community building and relationship management.
  • Ability to adapt and collaborate in a dynamic work environment.
  • Excellent verbal and written communication skills.
  • Whats for the Candidate :

  • Be part of a purpose-driven organization working towards eradicating unemployability .
  • Internship Certificate from Cloud Counselage Pvt. Ltd.
  • Opportunity for apprenticeship and stipend after 3 months based on performance.
  • Letter of Recommendation for exceptional performance.
  • Work from Home with flexible working hours.
  • Access to mentorship from industry experts .
  • Career Guidance and Development opportunities.
  • Networking Opportunities at industry events.
  • Supportive and inclusive work environment.
  • Leadership development through opportunities to mentor and manage fellow interns.
  • Exposure to community management platforms and collaboration tools.
  • Real-world experience in operations and stakeholder management.
  • NOTE : Our noble initiative IAC VISION 2030 @ would bring 85 MN (8.5 Cr.) global jobs to India by 2030 which otherwise would go vacant due to global talent shortage. This would provide employment and career opportunities for millions of job-ready interns freshers professionals and entrepreneurs through our Industry Academia Community (IAC) . By submitting your application you become a free member of IAC (5 Lakh Members from 40 Countries).

    Key Skills

    English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Community • Mumbai, Maharashtra, India

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