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Analyst (MCX) - Customer CoE
ConfidentialDelhi10 days ago
Job descriptionDevelop knowledge on different diagnostics / solutions or clients within the MCX domain and thus add to the overall insights and thinking on projects Understand client needs across multiple contexts / geographies / industries and screen realistic solutions based on sound reality checks to recommend actionable solutions Support the Manager / Project Leader to drive the day-to-day execution of cases and ensure successful delivery of client requirements within the scope of the engagement Effectively understand the work plan and execute it (including industry research, preparing presentations, data analysis and other initiatives) Ensure zero-defect analysis in own work stream ensuring key questions are answered in a timely manner Work with different analytical tools and reinforce continuous understanding of Excel, PPT, Tableau, Alteryx, SQL, and new generation tools (GenAI) which might be relevant for different solutions / cases Effectively structure communication of insights from own work stream. Deliver clear and professional presentations to the team Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different skills and development needs in oneself and work towards it
About you
- Be a graduate with a strong academic record and 0-12 months of relevant work experience in the consulting / analytics domain
- An understanding (or experience) of Customer (MCX focused) topics with an insight into data, metrics and trends covered within this space is a good to have
- Experience with any of the following topics is a plus - survey-based tools and analytics, diagnostics, data analytics and benchmarking
- Working knowledge of Microsoft Excel and PowerPoint is required
- Experience or knowledge in any of the advanced skills such as Tableau / Power BI, Alteryx, SQL, Python, R, and GenAI will be preferred
- Bring a curious and creative mindset, open to new things and able to propose innovative ideas
- Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
Skills Required
Mcx, Alteryx, Tableau, Sql, Benchmarking, Data Analytics
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