Virtual Medical Office Assistant

We’re Hiring : Virtual Medical Office Assistant

Location : Remote

Compensation : CTC ₹40,000 per month

We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team.

If you have 2+ years of experience in a U.S. medical practice , strong EHR knowledge, a Bachelor in Dental Surgery / Bachelor of Pharmacy / MBBS degree with a strong interest and understanding of medicine, and excellent communication skills, this role is for you!

Key Responsibilities :

Provide virtual administrative & clinical support to providers and care teams

Manage and update patient data in EHR systems especially Point Click Care

Managing calls, and RingCentral settings

Schedule patient appointments, follow-ups

Prepare and coordinate provider calendars and invoices

Order labs and medication refills as directed

Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF

Prepare credentialing packets for providers / facilities

Monitor, sort & distribute incoming faxes with accurate documentation

Manage shared email inboxes — organize, sort, and respond to emails promptly and appropriately

Track and ensure timely completion of assigned tasks & workflows

Call and email providers for updates, ensuring follow-ups are completed on time

Analyze and update patient lists to identify preventive care needs

Upload, scan, and organize documents into EHR & other applications

Support physicians and facilities with additional administrative tasks

Ensure strict compliance with HIPAA and organizational standards

Required Skills & Experience :

A degree in Bachelor in Dental Surgery / Bachelor of Pharmacy / MBBS is a must

2–3 years of experience in a U.S. medical office

Strong working knowledge of EHR systems

Hands-on experience with patient scheduling and clinical workflows

Excellent English communication skills (spoken & written, grammar proficiency)

Proficiency in MS Excel (dashboards, trackers) & other productivity tools

Expertise in Point Click Care and RingCentral

Strong organizational and multitasking ability in a remote setting

Detail-oriented, proactive, and reliable in problem-solving

Empathetic and kind in patient and provider interactions

What We Offer :

• Competitive pay : CTC ₹40,000 and opportunities for growth and career development
• 100% remote work environment
• Supportive & collaborative team culture

If you meet the requirements and are passionate about healthcare support, we’d love to hear from you!