Customer Support Advisor

Key Responsibilities :

• Handle inbound and outbound customer calls professionally and efficiently.
• Address customer queries, complaints, and provide solutions promptly.
• Maintain high levels of customer satisfaction by delivering courteous and effective service.
• Document and update customer information accurately in the system.
• Follow company guidelines and procedures for call handling and issue resolution.

Skills Required

Inbound Calling, Outbound Calling, Complaint Handling, Customer Satisfaction