Content Developer

Were looking for a Content Developer to join our Global Support Engineering this brand-new role youll work side by side with the Training Manager and subject matter experts (SMEs) to transform technical expertise into engaging effective learning content for our global support engineers.

Your work will directly shape how our support organization learns grows and delivers exceptional customer experiences. From designing eLearning courses and videos to building labs and interactive modules youll be the creative force that brings training content to life in our enablement platform Seismic.

This is an exciting opportunity to combine technical knowledge with instructional design to elevate education across our global support team.

What Youll Do

• Collaborate with the Training Manager and SMEs to design and develop high-quality learning content (eLearning videos workshops labs and instructor-led materials).
• Translate complex technical concepts into clear concise and engaging learning materials tailored to support engineers.
• Use Content builders like LEAi or similar tools to build high quality technical content
• Build interactive labs scripts and technical exercises that reinforce practical skills with the Elastic Stack.
• Develop and maintain on-demand learning content ensuring accuracy clarity and alignment with the latest product features.
• Apply instructional design best practices to optimize engagement retention and learner outcomes.
• Manage and publish content within Seismic ensuring accessibility and usability for a global audience.
• Partner closely with cross-functional teams (Support Education Product and Engineering) to gather insights and continuously improve training assets.

What Youll Bring

Key Skills

Income Tax,General Maintenance,Content Writing,Flash,Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1