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Field Support

Field Support

ScaleneWorksHyderabad, Telangana, India
30+ days ago
Job type
  • Quick Apply
Job description
  • DSS - recommended experience level :
  • ServiceNow ticket handling
  • Microsoft Windows operating system all related issues
  • Microsoft Office 365 ProPlus all related issues
  • PXE boot staging process (+ updating Master cache PC)
  • HP Desktop & Laptop hardware scopes
  • RAM upgrade
  • Keyboard exchange
  • SSD HD replacement
  • SCCM SW deployment issues (front end)
  • Hand and eyes experiences for MFP, Standalone, Networked Printers & Scanners
  • Smartphones & Portable Devices experiences for SIM configuration, how-to questions, Hand on eyes software issues (IOS, Android, and Windows)
  • Standard and nonstandard HW Devices (peripherals like monitors, label printers, etc.)
  • Meeting room management (Video and Audio Equipment)
  • Servers not supported by Wintel (local task)
  • Network cabling and port patching, Wi-Fi network, replacement of router, HUBS of Switches (local task)
  • Smart Hands and Eyes for any Syngenta support teams
  • Toner replacement MPS (local task)
  • Document management like IP spreadsheets, Asset Management, etc.
  • Stock management (incoming & outgoing IT goods)
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    Field • Hyderabad, Telangana, India