This job offer is not available in your country.
![▷ [30 / 09 / 2025] Associate Manager - (Strategy and Business Operations)](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Navi){kind=logo}
▷ [30 / 09 / 2025] Associate Manager - (Strategy and Business Operations)
NaviBengaluru, Karnataka, India9 hours ago
Job descriptionDebt Management : Focus on making our lending portfolio profitable by ensuring we get most of money back we have lent using data science and human behavior principles. Customer Experience : Understanding users pain points and work with product and tech to Claims : Give the best ever customer experience to genuine customers and catch all fraudulent cases upfront Operations : Non customer facing operations focussed on making customer experience better while managing operations risk Process Excellence : Create, audit and improve people and various processes : broadly involves auditing and doing RCAs on people and processes and using that to drive actions which improves the business metrics for short and long term. Control Tower : Real time monitoring of all critical business metrics along with pre-empting and intervening any issues at early stage Define and refine program objectives, strategies, and execution plans Lead end-to-end program management, ensuring timely delivery and issue resolution Collaborate with cross-functional teams (product, tech, analytics) to co-create solutions and drive business outcomes Design and execute experiments to test new ideas and identify the most effective approaches Develop workflows, dashboards, and metrics to track performance and effectiveness Ensure project quality through adherence to best practices and continuous improvement Identify risks early and implement mitigation strategies Be part of a strategic initiative with the potential to transform the industry Strong business-first mindset with a problem-solving approach Highly analytical and data-driven in decision-making Excellent verbal and written communication skills Strong interpersonal skills with a collaborative working style Self-starter with the ability to thrive in a fast-paced, dynamic environment Proactive and innovative; comfortable exploring unconventional solutions Tech-savvy and open to working in a technology-driven setup Willingness to be hands-on and dive deep into problem-solving You’re impact-driven : You take ownership, build boldly, and care about making a real difference. You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change : You adapt quickly, move fast, and always put the customer first.
About the Team
Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI. This role is within the Strategy & Business Operations (SBO) function, which supports all business lines and serves as the front-end for non-automated customer interactions.
SBO's Core Mandate :
- Act as the voice of the customer within Navi and represent Navi to its customers.
- Drive industry-first, customer-facing innovations to solve large-scale problems (e.g., increasing cashless health claims from 50% to 90%, or tackling fraud in debt management and claims).
Key Operating Verticals :
better our offerings.
Central Functions :
About the Role
At SBO, we are looking for bright people who are at the very cusp of their professional journey
and have potential to be in the top 0.1% in whatever they take up. This position provides a chance to work with the best and in process learn what it takes to attain the highest professional potential.
If you are someone who has exceeded expectations in MOST of the things you have taken up in
your life (be it academics, or work, or any hobbies), it’s a place made for you.
What We Expect From You
Must Haves
Inside Navi
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Our Culture
The Navi DNA
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and
improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other—and that starts with every one of us.
Why You'll Thrive at Navi
At Navi, it’s about how you think, build, and grow. You’ll thrive here if :
Create a job alert for this search
Manager Strategy • Bengaluru, Karnataka, India
Related jobs
Sr Analyst II Finance Business Partner.Financial Business Partners actively influence day to day decisions, shaping strategy and the direction of the client facing portfolio / subregion / region.They a...Show moreLast updated: 30+ days ago Contribute to creation or development of BSP processes and written standards.Collaborate with stakeholders (e.PV Operations, the Safety Evaluation and Risk Management (SERM) group, local operating ...Show moreLast updated: 30+ days ago 
Director / Associate Director / Senior Manager - GCC Sales.Lead and oversee all Capability and Innovations Hubs globally, ensuring alignment with business goals and objectives.Manage the P&L fo...Show moreLast updated: 30+ days ago
![▷ [02 / 10 / 2025] Manager - Strategic Partnership and Alliance](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Livspace)
)
Delivery of Innovation metrics reporting (monthly) aligned to core R&D metrics as defined by Portfolio / Finance.Oversight of Business Case Analytics including the maintenance of all project fina...Show moreLast updated: 30+ days ago 
This role is for one of the Weekday's clients.Salary range : Rs 4000000 - Rs 5000000 (ie INR 40-50 LPA).Partner with leadership to analyze business data and generate actionable insights.Manage inves...Show moreLast updated: 23 days ago
- Promoted
Associate Director - Reporting & Treasury
Promaynov Advisory Services Pvt. LtdBengaluru, Karnataka, India Associate Director – Financial Reporting.We are looking for a high-caliber finance professional to lead our Financial Reporting and Treasury charter as Associate Director – Reporting and Treasury.T...Show moreLast updated: 19 days ago
- Promoted
Senior Manager / Associate Director - Business Process Optimization
University of the Peoplebangalore, karnataka, in Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a.
Business Process Optimization M...Show moreLast updated: 30+ days ago
Associate Manager Finance Business Partner
ScaleneWorksBengaluru, karnataka, IndiaQuick Apply
402639 Technical Associate II (Business Strategy and Performance)
ScaleneWorksBengaluru, Karnataka, IndiaQuick Apply
Director / Associate Director - GCC Sales
Saaki Argus & Averil ConsultingBangalore Rural, Karnataka, IndiaQuick Apply
- Promoted
Senior Manager / Associate Director - Revenue
Emeritushosur, tamil nadu, in Role : Senior Manager / Associate Director - Revenue.Location : Mumbai / Bangalore (Hybrid).Emeritus is redefining global education by making high-quality learning accessible and affordable for indiv...Show moreLast updated: 30+ days ago
- Promoted
Associate Manager - (Strategy and Business Operations)
NaviBengaluru, Karnataka, India Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines and serves as th...Show moreLast updated: 30+ days ago
- Promoted
Associate Manager II - (Strategy and Business Operations)
NaviBengaluru, Karnataka, India Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines and serves as th...Show moreLast updated: 30+ days ago
- Promoted
Strategy Associate
KörberBengaluru, Karnataka, India Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do.Entrepreneurial spirit is our joint DNA.
We develop future technologies and support tal...Show moreLast updated: 9 days ago
- Promoted
Assistant Manager-Strategy &Transformation
TTK Prestige LtdBengaluru, Karnataka, India Position Title - Assistant Manager-Strategy &Transformation.Total Experience - 3 to 9 Years (Similar Experience).Manager-Business Transformation.
Direct Reporting – Individual Contributor.Languages ...Show moreLast updated: 30+ days ago
- Promoted
Leadership Associate (Tech & Operations)
Olive HospitalityBengaluru, India Department : Cross-functional (focus on Tech, Ops & Strategy).We are hiring a Leadership Associate (Tech & Operations) to join Olive by Embassy Group , the hospitality arm of one of India’s lead...Show moreLast updated: 7 days ago
- Promoted
Associate Manager - EHS
LifeStyles HealthcareBangalore Rural, Karnataka, India We are looking at Candidates who has exposure to the following : .EHS compliance , hands on experience in handling ETP, PCB with 8 to 10 years work experience.
Senior Manager – Human Resources.Englis...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ [02 / 10 / 2025] Manager - Strategic Partnership and Alliance
LivspaceBengaluru, Karnataka, India Strategy Planning & Execution : • Identify, evaluate, and establish strategic roadmap for partnerships and new alliances • Drive lead generation and referrals through partnerships • Develop busin...Show moreLast updated: 1 hour ago
- Promoted
Senior Associate, Business Intelligence
KMK Consulting Inc.hosur, tamil nadu, in KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership
ISG (Information Services Group)hosur, tamil nadu, in Website : Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team.
You’ll enjoy all the autonomy you need t...Show moreLast updated: 6 days ago
Associate Director - Enterprise Transformation
ScaleneWorksBengaluru, karnataka, IndiaQuick Apply
- Promoted
Associate - Business Operations
NetradyneBengaluru, Karnataka, India Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem.We are a leader in fleet safety solutions.
With growth exceeding 4x year over year, our solution is quickl...Show moreLast updated: 6 days ago
- Promoted
Associate Manager - Emerging Business (Farming)
Cashfree PaymentsBengaluru, Karnataka, India Manage and grow existing customer relationships in Emerging Business vertical, by identifying opportunities for upselling, cross-selling, and deepening engagement.
Develop strategies for expanding e...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ High Salary! Associate Manager - (Strategy and Business Operations)
NaviBengaluru, Karnataka, India About the Team Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines ...Show moreLast updated: 1 hour ago
Associate Director-Strategy & Growth
Weekday AIBengaluru, KA, INQuick Apply