Talent.com
Delivery Head
Delivery HeadTRUGlobal • Chennai, IN
Delivery Head

Delivery Head

TRUGlobal • Chennai, IN
30+ days ago
Job description

Job Title : Delivery Head – IT Infrastructure Services

Experience : 15+ years in IT Infrastructure Delivery, P&L Management, and Client Engagement

Job Summary

The Delivery Head (IT Infrastructure) will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client satisfaction. This role requires a strong background in infrastructure project delivery , contract management, and C-level stakeholder engagement.

Key Responsibilities

1. Revenue Growth & Account Expansion

  • Drive YoY revenue growth through strategic account planning and expansion of infrastructure services (Cloud Migration, Managed Services, DevOps, etc.).
  • Identify upsell / cross-sell opportunities (e.g., hybrid cloud, cybersecurity) and lead proposal efforts.

2. Profit & Margin Management

  • Own gross margin targets for fixed-bid and managed infrastructure contracts.
  • Optimize delivery costs (resource utilization, vendor negotiations, automation).
  • 3. Budget & Contract Oversight

  • Ensure adherence to fixed budgets for infrastructure projects (SOWs, MSAs, POs).
  • Manage contract renewals , amendments, and compliance (SLAs, KPIs).
  • 4. Client Relationship & Governance

  • Lead C-level stakeholder engagement (CIOs, CTOs) and conduct Quarterly Business Reviews (QBRs).
  • Improve Net Promoter Score (NPS) by addressing client pain points proactively.
  • 5. Delivery Excellence

  • Oversee infrastructure service delivery (ITIL, Agile, DevOps) with a focus on quality, scalability, and security .
  • Resolve critical escalations (e.g., outages, security breaches) with minimal client impact.
  • 6. Team Leadership

  • Manage onsite / offshore delivery teams (Infrastructure Architects, Cloud Engineers, Network Specialists).
  • Foster innovation (AIOps, automation) and skill development.
  • Qualifications & Skills

    Must-Have :

  • 15+ years in IT Infrastructure Services (Data Center, Cloud, Network, Security).
  • Proven track record in P&L management ($10M+ accounts) and margin optimization .
  • Expertise in infrastructure contracts (SOWs, MSAs) and governance frameworks (ITIL, ISO 27001).
  • Experience working with C-level stakeholders (CIOs, CISOs).
  • Preferred :

  • Certifications : ITIL, PMP, AWS / Azure Cloud, CISSP .
  • Background in managed services and transition / migration projects .
  • Create a job alert for this search

    Delivery Head • Chennai, IN

    Related jobs
    Regional Sales Head

    Regional Sales Head

    Brick & Bolt • Chennai, IN
    BricknBolt is a managed marketplace providing construction services.We are category creators and front-runners in space.We are solving one of the most complex business problems and creating an ecos...Show more
    Last updated: 18 hours ago • Promoted • New!
    Head of Affinity Business

    Head of Affinity Business

    Truworth Wellness • Chennai, IN
    Truworth Wellness is India’s leading health and wellness platform, delivering integrated solutions across preventive care, primary care, and wellbeing. Our offerings power healthcare access and enga...Show more
    Last updated: 18 hours ago • Promoted • New!
    Division Head Sales - SAP Business One

    Division Head Sales - SAP Business One

    Avaniko Technologies • Chennai, Tamil Nadu, India
    Experience : 10+ yrs in ERP / Enterprise Software Sales We’re expanding aggressively in the SME & Mid-Market ERP space and I’m looking for a strong sales leader to head our SAP Business One divisio...Show more
    Last updated: 8 days ago • Promoted
    SAP Delivery Director (Solution Head)

    SAP Delivery Director (Solution Head)

    Sutherland • Chennai, IN
    SAP solutions delivery— shaping strategy, enabling innovation, and ensuring delivery excellence across one or more transformation programs. Offshore SAP Delivery Director (Solution Head).Sutherland’...Show more
    Last updated: 18 hours ago • Promoted • New!
    Regional Head – South

    Regional Head – South

    Esbee Dynamed Pvt Ltd. • Chennai, Tamil Nadu, India
    The Regional Head – South will be responsible for positioning Esbee Dynamed as the preferred partner for Surgical OT Integration and Digital Solutions (Surgical Instrument Tracking, Asset Tracking)...Show more
    Last updated: 1 day ago • Promoted
    Location Head

    Location Head

    Mango Advisors • Chennai, IN
    Have a strong bias for action(read deal making) and value speed with a combination of perfection(read goal orientation).Make decisions with this ethos : Customer> . Thrive in a flat and open organizat...Show more
    Last updated: 17 hours ago • Promoted • New!
    Sales Head

    Sales Head

    Ayur.AI • Chennai, Tamil Nadu, India
    Minimum 4-5 years in Healthcare Industry.Ayurveda with modern science through an AI-powered app.We offer personalized health recommendations including diet, herbal products, yoga, and meditation.B2...Show more
    Last updated: 5 days ago • Promoted
    Head of Sales

    Head of Sales

    Aviate • Chennai, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show more
    Last updated: 30+ days ago • Promoted
    Head of Sales

    Head of Sales

    Square One • Chennai, IN
    Welcome to Square One, a pioneering media solutions company established in 2003.We specialize in providing cutting-edge 3D visualization services that redefine the way real estate projects are pres...Show more
    Last updated: 17 hours ago • Promoted • New!
    Head of Sourcing

    Head of Sourcing

    Brakes India • Chennai, Tamil Nadu, India
    To monitor and control the Supplier Development and Integration department at Brakes India.To develop competent and reliable supplier base which will provide the required parts, products, materials...Show more
    Last updated: 30+ days ago • Promoted
    Head of Sourcing

    Head of Sourcing

    Montra Electric • Chennai, IN
    Head of Sourcing & Development will lead and oversee the complete supplier ecosystem for the electric traction motor & It’s controller sourcing including development. This role will be responsible f...Show more
    Last updated: 18 hours ago • Promoted • New!
    Cluster Head

    Cluster Head

    KEVADIYA CONSTRUCTION PRIVATE LIMITED • Chennai, IN
    KEVADIYA CONSTRUCTION PRIVATE LIMITED is a construction company located in Ahmedabad, Gujarat, India.The company operates out of B-S / F-13,14, FP-115 Sardar Patel Mole, near Diamond Silk Mill, Nikol...Show more
    Last updated: 17 hours ago • Promoted • New!
    Head of Sales Development

    Head of Sales Development

    Securin Inc. • Chennai, Tamil Nadu, India
    Securin is an AI-driven cybersecurity product based company backed up by services focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce...Show more
    Last updated: 11 days ago • Promoted
    Sr Delivery Manager

    Sr Delivery Manager

    Avigna.AI • Chennai, IN
    I'm thrilled to connect with you today and share an exciting opportunity at Avigna.AI is not just a workplace; it's a dynamic hub of innovation and collaboration, and we're seeking talented individ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Head of Ecommerce

    Head of Ecommerce

    Pinnacle Growth Consulting (PGC) • chennai, tamil nadu, in
    Aerocity, Delhi (Hybrid; frequent client site visits).About Pinnacle Growth Consulting.Pinnacle Growth Consulting partners with high‑growth D2C and eCommerce brands to accelerate their business thr...Show more
    Last updated: 17 hours ago • Promoted • New!
    Delivery BFSI

    Delivery BFSI

    NeerInfo Solutions • Chennai, IN
    You will lead an engineer operation that encompasses a wide – range of products and initiatives.Additionally, you will participate in the management and performance of a team inquisitive technologi...Show more
    Last updated: 18 hours ago • Promoted • New!
    Delivery Head-Centre of Excellence (COE) – Audit & Assurance

    Delivery Head-Centre of Excellence (COE) – Audit & Assurance

    MSKA & Associates • Chennai, IN
    Established in 1978, M S K A & Associates is an Indian partnership firm registered with the Institute of Chartered Accountants of India (ICAI) and the PCAOB (US Public Company Accountancy Oversight...Show more
    Last updated: 18 hours ago • Promoted • New!
    Regional Sales Head

    Regional Sales Head

    MONEYLICIOUS INVESTMENTS AND CONSULTING SERVICES PRIVATE LIMITED • Chennai, IN
    Hiring : Regional Head – AIF & PMS (West Bengal , Orissa and North East).The Corporate - A boutique AMC specializing in AIF and PMS with offices in Delhi , Kolkata , Mumbai , Hyderabad, Chennai and ...Show more
    Last updated: 18 hours ago • Promoted • New!