Scrum Master / Project Manager

Accountabilities & Key Roles :

 Act as the liaison between business stakeholders and the Data Office to gather requirements and ensure timely delivery of data services.

 Ensure visibility and tracking of Data Office tickets in the centralized ticketing system.

 Proactively remove blockers for data-related tickets to ensure uninterrupted progress.

 Monitor and enforce SLAs across all portfolios of data initiatives, ensuring compliance with agreed timelines and service expectations.

 Assist in managing multiple data projects simultaneously, ensuring timely delivery, scope adherence, and quality assurance across different business units.

 Define and continuously update processes based on feedback from data personnel to enhance operational efficiency.

 Establish and maintain processes that support the smooth functioning of Data Office operations.

 Develop and maintain dashboards and reports to provide insights on project status, data readiness, key performance indicators (KPIs), and risks.

 Assist in documenting project plans, business cases, data requirements, and governance processes, ensuring that all documentation is maintained and updated throughout the project lifecycle.

 Assist in tracking project budgets, financials, and resource allocation, ensuring efficient use of resources and alignment with financial objectives.

 Define, maintain, update, and coach agile methodologies and frameworks to the team to drive efficiency and collaboration.

 Communicate with business units and stakeholders on request statuses through weekly meetings and reporting.

 Collaborate with cross-functional teams to ensure data integrity, compliance, and adherence to security standards

 Assist in troubleshooting and resolving basic data-related issues under the guidance of senior staff.

 Contribute to the improvement of portfolio management processes by identifying inefficiencies and suggesting potential improvements for better alignment with company's goals.

Key Performance Indicators :

 Accuracy and completeness of data collected and processed.

 Timeliness in contributing to project milestones and deadlines.

 Quality of insights and reports generated for stakeholders.

 Level of support provided to senior team members and other departments.

 Adherence to data security and compliance protocols.

Qualifications and Skills :

 Bachelor's degree in Computer Science, Data Science, Information Technology, or a related field.

 Experience : 3-5 years of experience in project management

 Excellent Communication skills and the ability to present and / or solve problems and solutions

 Strong stakeholder management

 Familiarity with agile methodologies, frameworks, and coaching techniques.

 Strong problem-solving skills to unblock and facilitate ticket resolution.

 Familiarity with project management software (e.g., Jira, MS Project) and data management tools.

 Attention to detail and ability to manage multiple tasks

Skills Required

Scrum, Pmp, Project Mangement, Scrum Master, Jira, MSProject, Stakeholder Management, Data Management