Information Technology Service DeskYASH Technologies • Kolhapur, IN
Information Technology Service Desk
YASH Technologies • Kolhapur, IN
5 days ago
Job descriptionAble to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting
ROLE AND RESPONSIBILITIES : -
- Primary contact point for end users via phone / Chat / self-service tickets.
- Qualify and Open tickets for remediation of events.
- Triage Tickets to respective teams.
- Regular update and follow up on tickets in the queue
- Follow up tickets till closure.
- Ability to manage a variety of technically complicated tasks effectively
- Experience in Remote support and troubleshooting skills.
- Understanding of Basics Hardware accessories / devices and peripherals
- Should be flexible for rotational shifts
- Excellent oral and written communications skills
- Exposure in practicing ITIL standards for Infrastructure management
DESIRABLE SKILLS
Create a job alert for this search
Service Desk Information Technology • Kolhapur, IN
Related jobs
)
Senior Manager IS Cyber Culture & Awareness
Mashreq • Kolhapur, IN
The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show more
Last updated: 12 days ago • Promoted
Information Technology Intern 12 Weeks (Unpaid)
Acutis Diagnostics • Kolhāpur, Republic Of India, IN
Technology Intern – Service Desk (Unpaid, 12 Weeks).Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST.Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY.We take pride in deliv...Show more
Last updated: 4 days ago • Promoted
Information Technology Operations Manager
TransFi • kolhapur, India
TransFi powers the world’s payments, helping businesses and individuals access better ways to move money.Combining industry-leading coverage of currencies and payment methods, we deliver compliant ...Show more
Last updated: 11 days ago • Promoted
Information Technology Support Specialist
ALTEN India • kolhapur, maharashtra, in
Act as the first point of contact for all IT-related queries and issues via phone, email, chat, and ticketing system.Provide remote support for business-critical applications, including troubleshoo...Show more
Last updated: 11 days ago • Promoted
Information Technology Infrastructure Manager
Lactalis India • Sāngli, Republic Of India, IN
India (Remote Management of Australis Operations).SAP Basis, SD, WM, PP, MM,BI / BW, Linux Server Administrators).IT & SAP Infrastructure Manager.
India to lead our technical team and oversee the IT i...Show more
Last updated: 5 days ago • Promoted
IT Service Management
ISG (Information Services Group) • Kolhapur, IN
Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show more
Last updated: 3 days ago • Promoted
Help Desk Analyst
ALIANDO • Kolhapur, IN
ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.
For over 20 years, Microsoft and its partners have recommend...Show more
Last updated: 30+ days ago • Promoted
Operation Team Manager | US MNC
Impetus Career Consultants • Kolhapur, IN
Role : Test Centre Manager (Education Technology).Ensure the test centre opens and closes on time.Organise daily test schedules and allocate resources appropriately.
Maintain a clean, safe, and profe...Show more
Last updated: 5 hours ago • Promoted • New!
Management Information System Coordinator
The Language SKOOL • Kolhapur, IN
Experience required- 2-4 Years.Budget - 12k- 20k (Based on Experience).Organization : The Language SKOOL.The Language SKOOL is a fast-growing platform dedicated to making.
The Lead Coordinator is res...Show more
Last updated: 2 days ago • Promoted
Senior AppDynamics Observability SME
Dexian India • Kolhapur, IN
Position Title : Senior AppDynamics Observability SME.IT operations, system administration, or engineering.Ansible, Jenkins, Terraform, Python to develop configuration, deployment, and orchestration...Show more
Last updated: 22 days ago • Promoted
System Integration Specialist
Alp Consulting Ltd. • Kolhapur, IN
AI Automation & Integration Developer.AI Automation & Integration Developers.You’ll design and implement automation workflows using.
APIs and enhancing business productivity with AI-driven solutions...Show more
Last updated: 11 days ago • Promoted
Information Technology Recruiter
Lorvenk Technologies • sangli, India
We are looking for a highly motivated and experienced.The ideal candidate will be responsible for sourcing, screening, and hiring IT professionals for our US-based clients.This role requires strong...Show more
Last updated: 20 hours ago • Promoted • New!
Service now ITSM ITOM
Tata Consultancy Services • Kolhapur, IN
TCS is Hiring!! – ServiceNow Developer (ITSM & ITOM).Are you a passionate and experienced.Tata Consultancy Services (TCS).
Design, develop, and implement scalable ServiceNow solutions with a focus o...Show more
Last updated: 5 days ago • Promoted
Aix System Administrator
Tata Consultancy Services • Kolhapur, IN
Come and join us for an exciting career with TCS!!!.Must Have Experiences and Skills : .As this is for a L2 requirement, candidates should have strong skills in installation, configuration, administr...Show more
Last updated: 12 days ago • Promoted
Information Technology Intern 12 weeks (Unpaid)
Acutis Diagnostics • Kolhapur, IN
Technology Intern – Service Desk (Unpaid, 12 Weeks).Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST.Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY.We take pride in deliv...Show more
Last updated: 5 days ago • Promoted
T24 System Admin
Systems Limited • Kolhapur, IN
We are looking for a highly skilled and experienced T24 System Admin to provide technical support and troubleshooting for our T24 COB processes.
The successful candidate will be responsible for ensu...Show more
Last updated: 3 days ago • Promoted
CyberArk SME
NuSummit Cybersecurity • Kolhapur, IN
CyberArk SME – 6+ year, remote.CyberArk CDE certification is Mandatory.CyberArk SaaS implementation and understanding of on-prem components requirements.
Onboarding of devices- Kubernetes, Windows, ...Show more
Last updated: 12 days ago • Promoted
Application Specialist
Repario • Kolhapur, IN
We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show more
Last updated: 12 days ago • Promoted