Front Office Executive

Position Title :        Front office Executive

Reports To :             Site Manager / Unit Manager

Location :                Mohali ( Punjab )

R o l e De s c r i p t i o n :

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo

Key Responsibilities

Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail / phone / paper.

• Collect all closed work orders to close the calls.
• Produce reports based on the data collected, through produced work orders, for Sodexho and the Client
• Receive and answer all incoming calls / mails / papers reporting complaints or work requests
• Log in the call through the software, which in term generates work orders

Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes

Qualification :

Interested can share resume at sona.bhardwaj@sodexo.com