Customer Service Representative

Recruitment Mantra Hiring Travel Operation / Hotel Reservation Customer Service Executive for ACE Rooms Ltd., Kolkata!

Job Title : Travel Operation / Hotel Reservation Customer Service Executive

Company : ACE Rooms Ltd.

Location : Kolkata

Employment Type : Full-time, Permanent

Annual CTC : ₹3 – 5 Lakhs per annum

Job Description :

ACE Rooms Ltd. is looking for experienced and customer-focused professionals to join our operations team. The ideal candidates should have prior experience in the Travel Industry or Hotel Reservations , preferably handling the UK market . Candidates from ICSE or CBSE schooling backgrounds with excellent communication and interpersonal skills will be preferred.

Key Responsibilities :

• Manage hotel reservations and travel operations efficiently.
• Handle customer queries and booking requests from the UK market.
• Coordinate with hotels, travel partners, and clients to ensure smooth operations.
• Maintain high service standards and timely communication.
• Resolve customer issues professionally and promptly.

Eligibility & Requirements :