Organizational Transformation Lead

Responsibilities :

As the Organizational Change Management (OCM) Associate Director, you will drive successful ERP / HRIS / CRM transformations by focusing on the people side of change—business processes, systems, roles, and structures. Your key responsibilities include :

• Designing and executing change management strategies to boost employee adoption and minimize resistance.
• Leading a team of analysts and SMEs to deliver people, process, and technology adoption outcomes.
• Building an OCM Center of Excellence with tools, templates, and methodologies to ensure client readiness.
• Advising clients on organizational transformation, including technology, process, and culture change.
• Mentoring junior team members and supporting their development.
• Identifying and mitigating project risks in collaboration with stakeholders.
• Contributing to business development through proposals and Statements of Work (SOW).
• Collaborating across business units to deliver integrated “One Birlasoft” solutions.

Required Skills :

The OCM Associate Director will :

Support communication and stakeholder engagement efforts

Support training efforts