[11 / 11 / 2025] Business Analyst

Job Description

About the Job

Who we are and what do we do

India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an opportunity for building future roadmap for the world to follow.

We are determined to contribute immensely to nation’s growth story with our vision “to provide digital technology across financial value chain” and our mission to create leadership position in digital payment space.

Founded in 2013, NPST is a leading fintech firm in India, part of the Make in India initiative and listed on BSE and National Stock Exchange. We specialize in Digital Payments operating as Technology Service Provider to Regulated entities and providing Payment Platform to Industry – empowered by payment processing engine, Financial Super app, Risk Intelligence engine and digital merchant solution.

While we drive 3% of global digital transaction volume for over 100+ clients, we aim to increase our market share by 5X in next five years through innovation and industry first initiatives.

TimePay, a subsidiary of NPST and an NPCI-approved Third Party Application Provider (TPAP), facilitates UPI payments with the ambition of becoming one of India's top five payment applications. Our mission is to acquire users across all the demography and empower every Indian with innovative, user-friendly digital payment solutions and banking services.

Payment ecosystem being disruptive, we still have several challenging cases which needs innovation at core to build future of Payments. At TimePay, we believe in solving use cases, build futuristic ecosystem and contribute to India’s digital payment growth story by building disruptive payment process and technology for greater good of our users. TimePay contributes to NPST’s vision of ‘Providing digital technology across financial value chain’ by bringing last mile reach in payment ecosystem.

What will you do

As a Business Analyst, you will bridge the gap between business needs and technical development by analyzing processes, gathering requirements, and documenting specifications. They will communicate these effectively to the development team, ensuring the final product aligns with business objectives. The role also involves supporting development, testing, and deployment tasks to ensure successful implementation of features that meet organizational goals.

Job Responsibilities :

Requirement Gathering : Collaborate with departments, evaluate gaps and analyze the business process requirement which can be driven through automation.

Documenting Business requirement : Documenting business requirements involves capturing, structuring, and detailing the needs, goals, and constraints of a business to ensure that technology solutions align with business objectives. This documentation serves as a blueprint for stakeholders, developers, and project teams to understand what needs to be built and how it should function.

Stakeholder Collaboration & Communication : Facilitate clear communication between business teams and technical teams. Act as a liaison between business users and software developers. Conduct requirement walkthroughs and obtain stakeholder approvals. Ensure alignment between business needs and project deliverables.

Product & Market Research : keep and close eye on competitive upgrades ensuring our executions stand out and are ahead of time. Analyze competitors, market needs, and emerging functionality. Gather insights from user feedback, surveys, and industry reports. Suggest product enhancements and new features.

Agile & Scrum Participation : Ensure effective participation in Agile / Scrum methodologies. Write user stories and maintain a well-groomed product backlog. Collaborate with developers and testers in sprints. Conduct sprint reviews and retrospectives.

Testing & Quality Assurance Support : Assist in validating that the software meets business requirements. Support User Acceptance Testing (UAT). Define test cases based on business scenarios.

Documentation & Compliance : Maintain detailed and up-to-date project documentation. Document change requests, impact analysis, and meeting notes. Maintain traceability matrices for tracking requirement fulfilment.

What are we looking for :

• Proficiency in analyzing data to derive business-relevant conclusions, utilizing data visualization techniques and tools.
• Strong analytical and conceptual thinking skills, including the ability to conduct cost / benefit analysis.
• Sound knowledge of generating process documentation.
• A commitment to ongoing learning and the implementation of new technologies to maximize development efficiency.
• Demonstrated ability to work both as a team player and an individual contributor, fostering collaboration and innovation.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
• Entrepreneurial skills, ability to observe, innovate and own your work.
• Detail-oriented and organized with strong time management skills.
• Influencing skills and the ability to create positive working relationships with team members at all levels.
• Excellent communication and interpersonal skills.
• A collaborative approach and work with perfection as a group effort to achieve organization goal.

Education Qualification - Bachelor’s degree in software engineering or computer science.

Total Experience : 3 to 6 years,

Industry - IT / Software / BFSI / Banking / Fintech / Payment App

Work arrangement – 5 days working from office

Location – Mumbai

What do we offer :

Benefits that resonate ‘We Care’.

If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.