SOC / NOC Team Lead (Tier-2) – MSSP Operations (India-Based, Full-Time)

Location : Remote (India)

Type : Full-Time

Company : Symosis Security

About Symosis Security

Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.

The Role

We’re hiring a Full-Time  SOC / NOC Team Lead (Tier-2)  to support MSSP service delivery for a high-profile U.S. public-sector client.

You’ll work closely with our U.S. SOC Manager to oversee India-based analysts, maintain 24×7 coverage, and ensure alert triage, escalation, and incident response excellence.

This is a  hands-on, mid-senior technical role —ideal for someone with strong SOC experience who can both execute and guide a small shift team.

What You’ll Do

Lead and mentor Tier-2 analysts in day-to-day SOC / NOC operations.

Perform hands-on incident triage, RCA, and escalation for alerts from CrowdStrike, Rapid7 InsightIDR, and other platforms.

Support U.S. SOC Manager (Paul) in shift planning, turnover, and SLA adherence.

Ensure accurate documentation and RCA reporting aligned with client standards.

Participate in detection tuning, vulnerability tracking, and continuous improvement.

Identify automation opportunities using AI / ML or scripting (Python, PowerShell preferred).

Collaborate with U.S. and India teams to maintain consistent processes and service quality.

What We’re Looking For

5–8 years of SOC or NOC experience, preferably in an MSSP environment.

Hands-on expertise with  CrowdStrike Falcon  and  Rapid7 InsightIDR / InsightVM  (certifications preferred or willing to complete within 30 days).

Proven ability to operate in  Tier-2 analyst or shift lead  capacity.

Strong understanding of NIST CSF, MITRE ATT&CK, and incident response workflows.

Excellent written and spoken English; experience supporting  U.S. clients across EST / PST .

Ability to work flexible hours, including rotational coverage for 24×7 operations.

Based in India, remote, with reliable connectivity.

Why Join Symosis?

Help shape the India SOC operations for a growing U.S. MSSP.

Work with cutting-edge SIEM, EDR, and automation tools.

Collaborate directly with the U.S. SOC Manager and leadership team.

Flat, collaborative culture with high visibility and growth opportunities.

Be part of a technically deep, AI-driven security team.