Senior Developer Relation Engineer

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Senior Developer Relations Engineer

Key Responsibilities

Content Creation & Technical Documentation

• Write and maintain comprehensive technical, yet user-friendly, documentation for owned Harness product(s) including user guides, tutorials, videos, API references, and troubleshooting resources
• Identify & create content that reduces customer time-to-value
• Develop code examples, configuration samples, and best practices documentation
• Work closely with product managers and engineers to understand feature requirements, user stories, and technical details and align documentation with product release cycles
• Own technical documentation of a function thereby enabling strong adoption of the function.

Quality & Standards Implementation

Customer-Focused Content Strategy

About You

Required Qualifications

Desired Attributes

Nice To Have

Harness In The News

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting / Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview / offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [HIDDEN TEXT]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https : / / consumer.ftc.gov / articles / job-scams), or you can contact your local law enforcement agency.

Skills Required

Devops, Scripting Languages, Technical Documentation