Car Rental Sales Consultant - US Process

The PPC Car Rental Associate is responsible for handling inbound car rental calls from US region, with a primary focus on converting inquiries into confirmed bookings. Communication for this role is required exclusively in English, ensuring consistency and professionalism across diverse customer interactions. The associate prioritizes delivering exceptional customer service while driving revenue and achieving high conversion rates.

Handsome Salary hike (for USA PPC Car Rental Experience Candidates) Best Incentive plan in the industry :

Success as a PPC Car Rental Associate is defined by :

• High Conversion Rates : Consistently converting a significant percentage of incoming calls into confirmed car rental bookings.
• Revenue Generation : Maximizing booking revenue through effective upselling of additional services and premium options.
• Customer Satisfaction : Providing exceptional customer service that results in positive feedback and repeat business.
• Efficiency : Managing calls with speed and accuracy, ensuring minimal wait times and a smooth process for customers.
• Target Achievement : Meeting or exceeding individual and team performance metrics, including sales quotas, customer satisfaction scores, and call handling times.
• Fluent English Communication : Demonstrating clear, professional, and effective communication in English to engage with a global customer base.

Key Responsibilities :

Qualifications : -

Role's Fit in the Organization : The PPC Car Rental Associate is a cornerstone of the organization's sales and customer service operations, directly impacting revenue and brand reputation. By ensuring exceptional service, adhering to company guidelines, and maintaining professionalism, the associate supports the company's growth in the competitive car rental market.

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Skills Required

Persuasion, Problem-solving, Multitasking, Customer Service Sales, Accurate Data Entry