Job Title : EMS Administrator
Location : Shimla(6days WFO)
Experience : 3–4 Years (STRICTLY)
Employment Type : Permanent
Notice Period : Immediate Joiners Only
About the Company
Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.
Job Description
- Administer and maintain EMS / NMS and Helpdesk tools to ensure continuous infrastructure monitoring.
- Monitor network devices and links; escalate and track issues through resolution.
- Act as the Tool Specialist for NMS platforms – handle configuration, maintenance, and upgrades.
- Analyze and troubleshoot network-related issues.
- Collaborate with network and security teams for incident management and system performance optimization.
- Maintain system logs, documentation, and audit compliance records.
Mandatory Skills
Minimum 3 years of relevant experience in EMS / NMS administrationProficient in using NMS tools (e.g., Mota data, Zabbix).Well-versed with routing and switching devices and technologiesFamiliarity with ATM, Frame Relay, MPLS, Wireless, Broadband and Protocol analyzers (e.g., Wireshark)Willingness to work in shifts or on-call, if requiredImportant Note (Please Read Before Applying)
🚫 Do NOT apply if :
You have less than 3 years or more than 4 years of experienceYou do not have hands-on EMS / NMS administration experienceYou are on a notice period longer than 15 daysYou are looking for remote only (role is 6days work from office in Shimla)You are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed .