Prospective Student Relations Manager

We are seeking a dedicated and personable Admission Executive to lead and manage our student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through each step of the enrollment journey. This position requires a proactive communicator with strong organizational skills and the ability to represent our institution with professionalism and care.

Key Responsibilities

• Managing Student Inquiries :
• Respond to inquiries from prospective students and parents through phone, email, and in-person interactions.
• Share clear, accurate information regarding academic programs, entry requirements, and the application process.
• Application Processing :
• Review applications to ensure they are complete and accurate.
• Track and manage essential documentation such as transcripts and test results.
• Admission Guidance :
• Support applicants and their families throughout the admission process.
• Provide clear guidance, address questions, and offer personalized assistance to ensure a smooth experience.
• Event Coordination :
• Organize and participate in admission-focused events, including campus tours, open houses, and info sessions.
• Represent the institution at external educational fairs and recruitment events.
• Data and Records Management :
• Maintain up-to-date records on prospective students and application statuses using CRM tools.
• Generate reports to evaluate trends and admission targets.
• Policy Compliance :
• Ensure all admission practices adhere to institutional policies and applicable regulations.
• Stay informed about changes in education policy and incorporate them into admission procedures as needed.
• Collaboration and Strategy :
• Work with the marketing team to plan and execute effective student recruitment initiatives.
• Coordinate with academic departments to address applicant-specific queries or requirements.
• Continuous Improvement :
• Collect and analyze feedback from applicants and newly enrolled students to refine the admission experience.
• Experience :
• Prior experience in admissions, student counseling, or customer service is an advantage.
• Key Skills :
• Excellent communication and interpersonal abilities
• Strong organizational and time-management skills
• Familiarity with CRM systems and MS Office
• Problem-solving aptitude with attention to detail
• Ability to manage multiple tasks under pressure