Sales Executive

Office Address : Mira Road, Mumbai (5-10 minutes from Mira Road Railway Station)

Working Hours : 10 : 00 AM 6 : 00 PM

Working Days : Mon-Sat

Website : www.asmitagroup.com

Industry : FMCG (Organic Food Products)

Job Summary

We are looking for a proactive and customer-oriented B2B Sales Executive with experience in the food and premium FMCG sector . This role will support the sales team, manage client relationships, resolve queries, and actively generate new B2B leads across corporates, export markets, and premium / organic product channels to drive business growth.

Key Responsibilities

• Serve as the primary contact for B2B clients (corporates, distributors, retailers, and export clients) for product details, pricing, order status, and promotions.
• Handle and resolve customer complaints / queries within agreed timelines to ensure service excellence.
• Coordinate with logistics, warehouse, and accounts teams for order processing, dispatches, stock availability, and payment follow-ups.
• Generate and qualify new B2B leads in corporates, premium retail, chains, and export markets via research, cold calling, networking, and digital platforms.
• Identify and onboard new export clients through trade portals, online platforms, and market research.
• Build and maintain a pipeline of prospects; share qualified leads with sales for closure.
• Assist the sales team in preparing quotations, proposals, and presentations.
• Track market trends, competitor activity, and customer insights to identify opportunities.
• Maintain accurate lead trackers, sales data, and complaint-resolution logs.
• Prepare MIS reports on lead generation, order fulfilment, and service performance.
• Suggest process improvements to enhance customer satisfaction and efficiency.

Key Requirements