Salesforce Delivery Manager & Technical Architect

About the Role

We are seeking a dynamic Salesforce Delivery Manager & Technical

Architect to lead our Salesforce initiatives and build a best-in-class

Salesforce practice within our organization. This role requires a strategic

thinker and hands-on leader who can oversee multi-cloud Salesforce

implementations, define technical architectures, drive delivery

excellence, and scale the internal Salesforce team.

The ideal candidate will combine deep technical expertise in

Salesforce with enterprise architecture knowledge and business

acumen to drive successful outcomes across Sales, Service, Revenue,

and Data Clouds — as well as integrations with ERP and eCommerce

systems.

Key Responsibilities

Salesforce Practice Leadership

Establish and scale the Salesforce Center of Excellence (CoE)

and internal delivery practice.

Define delivery frameworks, governance models, coding standards,

and technical best practices.

Mentor and grow a team of Salesforce developers, admins, and

consultants.

Collaborate with leadership to align Salesforce strategy with

business goals.

Delivery & Architecture Ownership

Lead end-to-end Salesforce implementations across Sales

Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), and

Data Cloud.

Define enterprise-grade technical architectures, data models, and

integration patterns.

Drive solution design, oversee development, and ensure successful

delivery on time and within scope.

Partner closely with functional consultants, business stakeholders,

and technical teams.

Integration & Enterprise Architecture

Design and manage integrations between Salesforce and ERP

systems (e.g., SAP, Oracle, NetSuite) and eCommerce

platforms (e.g., Shopify, Adobe Commerce, Salesforce

Commerce Cloud).

Ensure Salesforce aligns with broader enterprise architecture and

IT governance standards.

Leverage API frameworks, middleware (e.g., MuleSoft), and event-

driven architecture.

Innovation & Technical Leadership

Stay ahead of Salesforce ecosystem innovations — including

AI, Data Cloud, and automation features.

Provide thought leadership around Salesforce scalability,

performance optimization, and security.

Contribute to solution accelerators, reusable components, and IP

assets.

Required Skills & Experience

10+ years of total experience with Salesforce platform —

including at least 5 years in a delivery lead or architect role.

Proven experience across multiple Salesforce Clouds (Sales,

Service, Revenue / CPQ, Data, Community / Experience).

Strong hands-on experience with Apex, LWC, Flow, and

integration frameworks (REST / SOAP APIs).

Deep understanding of Salesforce data model, security model,

and deployment strategy (CI / CD).

Expertise in integrations with ERP and eCommerce systems.

Working knowledge of enterprise architecture frameworks

(TOGAF, Zachman, etc.).

Experience in leading end-to-end Salesforce project delivery —

from discovery to post go-live support.

Prior experience in building or scaling Salesforce teams or

practices within a company or consultancy.

Salesforce certifications such as :

Salesforce Certified Technical Architect (CTA) – Preferred

Application Architect / System Architect

Sales Cloud, Service Cloud, Revenue Cloud, and Data Cloud

certifications

Soft Skills

Exceptional leadership and communication skills. Comfortable

leading discovery discussions with C and VP level stakeholders.

Strong client management and stakeholder engagement abilities.

Strategic thinker with an execution-oriented mindset.

Passion for mentoring and developing teams.

Why Join Us

Opportunity to grow and lead a Salesforce practice from the

ground up.

Exposure to enterprise-scale digital transformation projects.

Work with Fortune 500 customers.

Collaborative and innovation-driven culture.

Continuous learning and professional certification support.

Regards,

Malkeet

Sr. TA

OMNI-REACH

Skills Required

Salesforce, zachman, Togaf, LWC, Mulesoft, APEX, Flow