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Application Engineer

Application Engineer

EXFOGurugram, Haryana, India
13 hours ago
Job description

Job Summary

Visionary and Ambitious team player capable of working in highly competitive & challenging business environment.

What you’ll do

  • Candidate should be having strong customer-oriented approach, and he will be based in Bangalore, where most of the manufacturing industry customers are developing their solution.
  • This position requires a person who can demonstrate strong knowledge, and understanding of the product line, can operate with minimal supervision, is a self-motivated person, fast learner, and is highly competent in developing business strategies for EXFO’s industry-leading Fiber Management System product line.
  • Contribute to achieving or exceeding the regional sales and business development objectives in collaboration with all concerned.
  • Support the sales team during the proposal phase of new / existing opportunities by providing pricing estimates, resource requirements, preliminary project timelines, SOW language, and acceptance test plans.
  • Candidate should own pre-sales cycle, including assisting sales in closing the sale, and business development objectives along with Regional Sales Managers.
  • Candidate should be technical interface / bridge between the Indian MDR & Telco customers and Product management team, product experts, post-sale support, R&D etc. from headquarters.
  • Developing and delivering product presentations at customers, conferences, and other venues as required.
  • Taking responsibility for effective deployment and adoption of demo equipment for field trials / POC.
  • Ensure we have a fully documented customer profile for every opportunity where a quote is made and all relevant data in the CRM is up to date.
  • Provide post-implementation onsite troubleshooting assistance in support of the SE / SS team as required.

What we’re looking for

Technical skills

  • Outstanding knowledge of manufacturing industry ecosystem. Telecom customer base will be adding advantage.
  • Exceptional Knowledge of Photonics Integrated Circuits (PIC) testing, high end technologies of manufacturing industry like high-speed transmission 400G & above, Tunable laser, filters, trans receiver / mux-demux validation, Optical spectrum etc.
  • Having knowledge of reflectometry technology, ITU-T standards for transmission system testing.
  • Should have a fair knowledge of transmission technologies like SDH, OTN, WDM, SyncE & PTP, CPRI, Fiber Channel etc.
  • Good understanding of Test system components in Manufacturing & R&D ecosystem.
  • High degree of knowledge on automation and could develop script for 3rd party instrument integration
  • Familiar with MS office tools, Visio project library, MS project tools.
  • Required aptitudes.

    Customer Skills

  • Experience in Customer facing role.
  • Effective communication skills - oral and written, Presentation.
  • Understands and is sensitive to customer business requirements.
  • Customer advocate.
  • Capable of Cross-selling products and services.
  • General Aptitudes

  • Self-motivated with a strong team attitude.
  • Ability to work in team environments and be part of the team.
  • Strong planning, organizational, and prioritization skills.
  • Process oriented.
  • Strong work ethic and integrity.
  • Operates with a high degree of professionalism.
  • Effective written and verbal communicator.
  • Demonstrates strong judgment and analytical skill.
  • Initiative and accountability.
  • Adaptable to change / flexible.
  • Innovative technical problem solver and out-of-the-box thinker.
  • Well organized and results oriented.
  • Experience Level

    Pertinent experience : 10-12 years of experience selling in consultative, direct sales, and team environments.

    Experience working within direct and overlay sales environments.

    Language requirements : English is a prerequisite, others are advantageous.

    Education : Engineering Degree in telecommunications, electronics, or equivalent

    Travel : 50%

    Any other combination of experience / studies will be considered.

    What we are offering

  • Flexible working hours
  • Global MNC, Technology Leader
  • Dynamic and collaborative work environment
  • AGILE work methodology
  • Social Community Involvement
  • Competitive vacation policy and holiday time off
  • Group Insurance
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    Application Engineer • Gurugram, Haryana, India

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