Salesforce Field Service QA

Job Title : Salesforce Field Service QA

Location : Remote

Duration : Full Time

Shift Timing : - 2 : 30 PM IST to 11 : 30 PM IST

Responsibilities :

• Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations
• Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management
• Collaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionality
• Participate in requirement reviews to provide QA insights and testability feedback
• Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support
• Identify, document, and track defects and issues using tools like Jira, Azure DevOps, or similar
• Ensure testing is aligned with Salesforce best practices, release schedules, and business goals
• Work with test data creation and environment validation to support accurate and efficient test cycles
• Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups

Qualifications :