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Migration Support Engineer - Google Cloud Platform

Brainhunter Recruiting (India) Private LimitedDelhi, IN

30+ days ago

Job type

Remote

Job description

Job Description for Migration Support Engineer

What will you be doing?

Migration Operations Center (MOC) support in a 24x7 environment
Monitor application performance and system alerts using various monitoring tools
Respond to incidents and escalate issues according to established protocols
Trigger operational procedures for various types of production incidents
Actively participate in customer incidents, by providing data, clear communication and periodic and prompt status updates
Maintain knowledge of current ITSM Tools, monitoring tools and operational procedures
Coordinate, analyze, design, implement and administer solutions as per needs
Recommend best practices for improvements to current operational processes
Configure and maintain servers at database and Infrastructure level
Troubleshoot operational problems
Administer proactive database and infrastructure daily checks
Communicate status and planning activities to customers and other team members
Participate in the teams rotational shift pattern and on-call coverage rotation plan
Learn different database technologies and provide support

What do we need from you?

A minimum of 2 years of experience in a similar role

Ability to operate in a 24x7 operational environment (working in shifts), including weekends and holidays

GCP background experience operating in a Linux environment

Familiarity with Windows, Linux and Network administration concepts

Ability to handle stressful situations with a level headed approach

Excellent English communication skills including verbal and writing skills

Ability to multitask and capability of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions

A curious mindset with the tenacity to fully diagnose why something went wrong

Oracle / SQL Server / Postgres knowledge is an asset

Working with Monitoring tools (ICINGA, Zabbix, Prometheus, Grafana)

Working with Migration tooling for Discovery, Replication and Conversion

Shell Scripting / Programming knowledge in order to contribute to get system analytical data, process improvements and increase efficiencies.

Relevant courses and certifications (MCSE, CCNA, GCP Certifications)

(ref : hirist.tech)

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Engineer Cloud Platform • Delhi, IN

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